Devoted HealthReviews of devoted.com

Not many primary care physicians & specialists want to deal with Devoted ...surely they are new in Georgia but not new in many other states . Not a great job with networking with providers before Georgia launch .!! You'd think that's what they want for the general public & vendors/ providers to know ?

I dont recommend at all. I've been trying to order using my food card, it's not working and nobody wants to help. I really wish I hadn't switched!

Did not receive the increase in ss payment was not reimbursed for dental cleaning after sending proof of payment to them. Do not do what they say other companies are much easier to do business with. Date should be all of 2025. Tom Shuler

You cannot go by their provider list. Some doctors listed do not take Devoted. Some of the optometrist listed do not do annual eye exams- (surgeries only). Call your doctors to see if they accept Devoted - do not depend on the provider list.

I'm new to Devoted as of Jan '26. A few days into Jan I started an online OTC order for supplements/vitamins but was unable to pay. Long story short: they had not entered my info yet into the system. However, in my order there were several BOGO offers and orders for name brands. I waited several days and went back, only to find that the BOGO offers were gone, as well as ability to order name brands; I could only order CVS brands. After complaining to Devoted I was told I could only order what was approved in their list, in other words CVS brands whenever possible and no freebies. I informed them that it was very clear to me that Devoted has a financial arrangement with CVS. This is just an FYI to anyone interested. With a quick search you will also find that CVS is not a well run company for consumers.

Bunch of liars. They switch your benefits around and make them unusable. Had a food and home card that came with a catalog online that you can order and have OTC and food items delivered. Well, now if I want to use that money I've got to go to different stores and scan product by product to find what it will actually buy. So essentially they took that money away because that's not usable for me. And this is to say nothing of the sudden burst of co-pays I have for every benefit that used to be free at point of service for me.

Sorry I have to give them any stars at all. After less than 1 month, I've found they don't support any of my current vendors at the rate I paid with United Health Care. For example, my oxygen concentrator was covered 100%. They don't have a contract with my current provider so I contacted one on their list. They only pay 35%. Every vendor I use has had nothing but complaints about them and are glad to hear I'm switching back to UHC. Very disappointed!

I have paid $500 out of pocket because of the unprofessional service ! They hung up on my Dentist and on me! No one at Devoted Health is on the same page ! Worst Medicare ever !! Would not recommend