Devoted HealthReviews of devoted.com

I called Devoted to find an in-network Ungent Care center. I went to the urgent care Devoted sent me to. Then was sent a letter saying service was denied!

Please send me by mail what .y plan covers and options

I need to replace a pulled molar. I know you do not help with implants. However, you should help with at least as much as you would help with a bridge. When a bridge fails you now have 3 messed up teeth. I will pay for the implant, but I also pay you to help.

I'm new to Devoted as of Jan '26. A few days into Jan I started an online OTC order for supplements/vitamins but was unable to pay. Long story short: they had not entered my info yet into the system. However, in my order there were several BOGO offers and orders for name brands. I waited several days and went back, only to find that the BOGO offers were gone, as well as ability to order name brands; I could only order CVS brands. After complaining to Devoted I was told I could only order what was approved in their list, in other words CVS brands whenever possible and no freebies. I informed them that it was very clear to me that Devoted has a financial arrangement with CVS. This is just an FYI to anyone interested. With a quick search you will also find that CVS is not a well run company for consumers.

Very long delivery time and no communications about time for delivery. No reply to email queries

I like the devoted give back plan, the premium savings are significant. The biggest drawback with devoted is they are unable to provide good information about where to get service (x-rays, MRIs, etc.) and what they will cost. I had an MRI done this year, devoted gave me a list of facilities where my cost would be $150, but no one on the list did MRIs. It took me a lot of effort to eventually get the information I needed. I had an x-ray done, devoted told me the Cleveland clinic chagrin falls location had a $0 copay, which was wrong, the copay was $40, I’m currently appealing. If devoted could provide accurate information, their plan would be a 5, but due to poor information I have to rate devoted a 3.

HMO isn't worth it. Few doctors and dentist will take this insurance. Referrals are given but the places you are referred to are booked out 6 months or they will call you. I've been waiting for that call since July 12th. The 800 number may give you doctors names and even make appointments for you but the doctors aren't covered by the billing department. And don't expect to get your teeth cleaned by a dental higenist. They are not covered.

I just started on Devoted this year (Medicare) and I gotta say, NOT impressed that my dentist told me at my teeth cleaning appt that you won't cover flouride treatment. REALLY? It's only $45 and a PREVENTATIVE measure so you don't have to shell out big bucks later. I will see how my doctor visits go but at this point, I will probably switch at the next open enrollment.