DestinationWeddings.com has planned nearly 25,000 personalized celebrations and worked with over half a million guests to help make dream weddings come to life. By combining the expertise of our Certified Destination Wedding Specialists with resort partnerships in over 42 countries, you are provided a premier, one-stop experience. The best part? Our services are 100% FREE!
DestinationWeddings (destinationweddings.com) has 495 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
Also known as
destinationweddings.com
Website
destinationweddings.com
Category
Activities & Tours
Location
Wayland, Massachusetts
Listed on Five Star Index
2026
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The company replied to 99% of reviews.
Latest
Most recent review: October 2026.
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Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
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We are officially back and almost recovered from one of the BEST trips we've ever been on! Impressions Moxché was absolutely phenomenal and we are beyond happy that we ended up splurging and staying there.
We absolutely loved the attention to detail, the decor, the drinks and the service! Everything was great at the Secrets side as well, but especially on the Impressions side. We could really feel the elevated service and detail there. OMG and the FOOD! WOW! We would have never guessed that it was an all inclusive resort with the quality of food all over both resorts. The resort was everything we had imagined and more to say the least. 11/10!
Melinda from Destination Weddings is truly incredible!! She’s helped make our dreams come true!
We will 100% be back! In fact, Patrick and I already in the talks of going back in December for my birthday! We will be in touch on that! This is 100% happening so expect to hear from us on that
Response from DestinationWeddingsMar 16, 2026
Congrats on your recent destination wedding, Alexandra! Thank you for sharing your 5-star experience with us. We wish you the best!!
ZA
Zoe and Connor K.
Amy Cate is beyond outstanding
Amy Cate is beyond outstanding. She is personable, organized, an outstanding customer service. I am so happy I found her and ive never met someone who was so incredibly responsive. She eased my fears of having a wedding internationally and my family and friends were beyond grateful for organization. She was on top of it always! Amy thank you for making my wedding a dream. Thank you for connecting with the hard rock team I will forever cherish the day and pictures.
Response from DestinationWeddingsFeb 19, 2026
Welcome home and congrats, Zoe and Connor! Thank you for taking the time to share your 5-star experience with us. We love hearing how helpful Amy was throughout your planning process and that she made your wedding celebration such a dream. Best wishes and please reach out for any future travel needs!
BC
Breanna C.
Jennifer was an incredible agent & wealth of knowledge
I had the pleasure of working with Jennifer Corrigan in planning a destination wedding for recent clients. She was prompt & thorough in her services from beginning to end. I have worked with other travel agents and this has been the best experience I have had. Jennifer shared relative & key information & venue options with my couple, which played a pivotal role in them making their best selection. I appreciated her extensive knowledge & experience, that allowed her to speak to the couple's cares, concerns and top location options. Thank you, Jennifer, for providing thorough & quality care to my couple, as they were making such important decisions for themselves and their guests. I look forward to utilizing your skills with future clients!
Response from DestinationWeddingsFeb 5, 2026
We appreciate your 5-star review, Breanna! Thank you for the glowing remarks about Jennifer's service, we're happy to help and hear that your couple had a fantastic celebration in paradise. Cheers!
ZP
Zoe P.
I had an extremely poor experience with…
I had an extremely poor experience with Destination Wedding and our assigned travel agent, Alexandra.
Alexandra was largely unresponsive to anyone except the bride, which caused unnecessary stress for the entire wedding party. Emails and messages routinely went unanswered for weeks at a time, leaving guests without critical information about their travel.
She failed to double-check bookings until just days before departure. At that point, she informed me that my last name was missing from my booking — and then ghosted me for four days. Because of this delay, I was forced to pay an additional $600 for a name change that could have easily been avoided with timely communication.
Payment handling was also disorganized. After submitting my payment form, I was not charged for over two weeks with no explanation or confirmation, adding more confusion and concern.
When our flight was cancelled due to weather, Alexandra again became completely unresponsive. As a result, many of us had no choice but to purchase new flights on our own just to make it to the wedding. To make matters worse, she did not verify return flights, and several guests discovered they had no flight home at all. Multiple bookings also contained incorrect passenger names.
Additionally, the wedding party was supposed to travel together, but we were booked on the wrong flights and separated. This led to last-minute scrambling, stress, and logistical chaos right before the wedding — something no couple or wedding party should have to deal with.
Alexandra repeatedly disappeared during critical moments, leaving the bride to manage crises she should never have had to handle. Overall, this was awful service, extremely stressful, and completely unacceptable for a destination wedding company.
I would not recommend Destination Wedding or Alexandra to anyone.
Response from DestinationWeddingsJan 30, 2026
Hi Zoe, we appreciate you voicing your concerns and regret to hear of your experience. This is certainly not the service standard we strive to present to our couples and their guests. A member of our Customer Relations Team will be reaching out to discuss what can be done and our Training team will be addressing your comments with Alex. We wish you the best and appreciate your understanding.
HN
Havanna N.
UPDATED REVIEW: Could be better and room for improvement.
We worked with DestinationWeddings.com and our assigned agent Tanika for our destination wedding. While the hotel research and venue connection were strong and pricing overall was fair, there have been serious booking and billing issues. I actually want to give a 2.5 stars.
Room Booking Issue (twice):
A guest booked a Basic Junior Suite as advertised but was later charged for a higher-priced Tropical View Suite with the basic suite title. We were told the Basic Junior Suite on the adults-only side is unavailable—yet it is still listed as available on the Destination Weddings website. This is misleading. The guest booked in good faith and was later blindsided by a higher charge. These issues have been resolved but should have never happened, much less happen twice.
Promotional Credit & Deposit Issue:
We were advised our group rate deposit would not be applied until all guest rooms were paid, yet it was applied anyway despite not all guests having completed payment. This contradicts what we were told.
Additionally, our signed contract clearly states that the Destination Weddings promotional credit (up to $2,500) is to be applied to the couple’s room invoice at final payment, with any overpayment refunded. At minimum, we qualified for $1,250, but there was no documentation showing the credit was applied before the deposit was used. Instead, the deposit was applied first, effectively eliminating the promotional benefit without notice—not consistent with the contract.
We were also told that credits are issued after the wedding, but hotel-issued perks and the Destination Weddings promotional credit are separate. The latter is explicitly contractual and meant to be applied at final payment.
We are still dealing with this issue with Tanika being dismissive of my understanding of the contract. We have not come to a resolution yet which I hope to soon. But I am not keen on working with Tanika anymore. I’m worried because of these issues, if we even have our rooms booked properly.
With our wedding 2.5 months away, these inconsistencies have caused unnecessary stress. Destination Weddings has strengths, but the lack of transparency around room availability, deposits, and contractual credits makes it difficult to recommend without strong caution.
I would be willing to revise my review if we come to a strong resolution to these issues because it would show me that despite these problems, they are willing to make things work for our benefit. I don’t expect perfection but I do expect good customer service and strong problem solving, instead of short replies and dismissive tones.
8/7 UPDATE: If I could give them 0 stars, I would!! Come my wedding week, a couple of my guests had trouble checking into their rooms and ended up in the wrong rooms at higher prices! When I tried to get help, Tanika said to “reach out to the emergency line” and stopped responding completely. The help also didn’t do anything either!! Now it’s been 3+ months since my wedding and we still haven’t received our reconciliation credits and promotional offers that was promised! We will be getting a lawyer and SUING destination weddings for withholding our refunds/credits as well as overcharging a couple of my guests for basic rooms! DO NOT USE DESTINATION WEDDINGS!!
Response from DestinationWeddingsJan 28, 2026
Hi Havanna, we appreciate you voicing your concerns and understand you've been working with our Customer Relations on a resolution. We appreciate your patience and understanding, and wish you the best. Please continue to keep in touch leading up to your wedding date and let us know if you need further assistance.
Hi again Havanna, we regret to hear of your update and take your comments to heart. Our accounting team advised that one of the guests has a pending dispute open with their credit card company which is causing the delay for the full group refund that is due to you. Our teams are escalating this situation so that you can expect the remaining funds to be delivered within 72 hours. Our customer relations team will be reaching out to discuss further to ensure you understand the disrepancy that happened. Best wishes.
WS
Wendi S.
Excellent
Great communication about the resorts. Response time was reasonable and the prices are too. Brittany is amazing to work with and would definitely book with her again!
Response from DestinationWeddingsJan 21, 2026
Thanks so much for your kind feedback, Wendi! Best wishes!
MK
Mikayla K.
I was working with Holly in late 2025
I was working with Holly in late 2025 with Destination Weddings. After Christmas, I never heard from her again.
Don't recommend — no communication, no responsiveness and very little info provided when I was working with her closely.
Response from DestinationWeddingsJan 19, 2026
Hi Holly, we regret to hear about your experience but are glad you brought it to our attention. We're more than happy pair you with a new Specialist if you'd like. A member of our Customer Relations Team will be reaching out asap to assist. We appreciate your patience and giving us a second chance.
JE
Jess
Absolutely Perfect!
My husband and I would like to take a moment to share our experience with Tarin Patrick, our destination wedding coordinator. Tarin planned our trip to the Dominican Republic from January 5–10, 2026, and we truly cannot say enough about his knowledge, professionalism, and expertise—not only with the destination we chose, but also with the other locations we considered along the way.
Tarin went above and beyond in every possible way. He provided exceptional support not only to us as a couple, but also to our guests, ensuring that everyone felt informed, comfortable, and well taken care of throughout the entire process. He was always approachable, readily available to answer our many questions, and incredibly patient in helping us understand details we were unsure about.
What truly stood out was Tarin’s genuine compassion and care for our special day. His dedication and hard work made all the difference, and because of him, Mike and I were able to have the wedding of our dreams. We will forever be grateful for everything he did to make our experience so seamless and unforgettable.
Response from DestinationWeddingsJan 19, 2026
Welcome home, Jessi, and congrats on your recent wedding in Punta Cana! Thank you for taking the time to leave us such glowing feedback and sharing your experience with Tarin. We love to hear how helpful he was in making your destination wedding so seamless and unforgettable. Best wishes!