DestinaHolidaysCustom made tour packages, Sightseeings, Hotels, Cruises, Group travel.Our tailor-made itineraries are curated to accommodate all your travel requirements and to give you a wholesome experience.
DestinaHolidays (destinaholidays.com) has 548 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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Karen R.
The booking was easy and straight forward. There is always a worry with third party servicers, but I reached out and got a customer service agent when I needed clarification. Nice to talk with a person, rather than an automated system.
Response from DestinaHolidaysMar 20, 2023
Dear Karen. thank you for your feedback. We appreciate it. Safe flights DestinaHolidays.com
Shannon K.
I was able to make an easy online booking at a great discounted rate. I received a phone call from Destina to ensure that all of the information I input was accurate and then they processed my payment. Destina provided me with the locator number and I was able to go in and secure/pay for my seating for my trip directly with the airline. It was quite seamless.
Amira H.
We found airfares for 1/2 the price of other websites. We were scheduling flights from Belfast to Asheville, NC. We found flights for under $1,000 per person!
Dermot F.
Easy booking
Bashar D.
Zero customer service. Rude staff. Not able to work with customer concerns. The only way to get our money back after a month of not being able to come to any resolution was to dispute the credit card charges. Thank you American Express, destina travel could learn from your customer service.
Response from DestinaHolidaysMar 13, 2023
******** COVID related booking ****** Customer wants a FREE date change to travel in Summer 2023. Does not want to pay a penny.
Viviana L.
Great customer service !
Mahlokoa M.
24 hours after the booking was done and accepted, we received an email that the price was going up drastically (more than 20%) letting us with 2 options, pay more or choose an optional flight. We chose the optional flight and the price went up by 10% during the booking...it's inadmissible and a shame.
Response from DestinaHolidaysMar 8, 2023
Dear Mahlokoa, Sorry for the inconvenience. We sold you a fare of $1224 with 2 stops on your return journey. But we offered you a much better connecting flight (with 1 stop) on return for $1371.70. Customer Support
Bonnie G.
The phone call to confirm the reservation was at once reassuring and odd. But the reservation did process and we have our flight! While Destina's website says you can choose seats after purchase, the airline's website says seats sold from third parties cannot be preselected. :(
