DeskuReviews of desku.io

I am glad I bought this helpdesk software on Appsumo. It has an overall great functionality and the team behind it continues to deliver updates and more features. Because of the current integrations, it will work best with Shopify and Woocommerce stores.

Desku is simple and easy to use. The design is good looking and makes it a joy to work in. I have only been testing the new chatbot for a short period, but so far I'm really impressed the the UX behind this. A lot of great templates with useful flows.

Desku is an excellent platform for managing all of your customer support needs. It is easy to use and provides a great way to keep track of your conversations with customers - support ticketing system, knowledge base, shared inbox and chat support. Desku's platform offers a wide range of features, including Woocommerce, Webhooks, Pabbly Connect, Zapier, Google analytics and more. Their support is friendly and responsive.

Promising product but need more polish. Pros: - Feature-rich - Deep integration with Woocommerce - Good pricing Cons: - The website loads very slow from our location (Vietnam); on every page - UX is not good - Slower development recently

Have been using the platform for over 2 months, and it's been great. I can recommend this to other users.

Desku is a great helpdesk solution. It's still in development to implement new feature and increase the usage.

Desku is by far the best livechat+knowledgebase+chatbot+helpdesk ticketing system. I can't say it's perfect, but they are working very hard to improve it, and they will get there. I love the attitude they have.

I tried this out to replace our current ticket system that was outdated and clunky. I couldn't be happier. We are a small consulting firm and the simplified inbox and easy integrations made this the perfect choice to improve our support response.