Jairo “JAY” R.
Easy
Easy, intuitive and user friendly! They continuously update and develop the product. I’ve been impressed with the capabilities and features included at an attractive and affordable price.

Blazing fast and powerful striking solutions helping in uplifting sales and customers through Live Chat.Desku is one of the powerful helpdesk software helping IT companies and other businesses to grow with the powerful and sleek features of Live chat where you’ll be able to connect with the customers easily resolving all problems by increasing customer satisfaction.
Desku (desku.io) has 37 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
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Administration & Services · Newark, Delaware
Excellent

Administration & Services · Dover, Delaware
Excellent

Administration & Services · MiddleTown, Delaware
Excellent

Administration & Services · Wilmington, Delaware
Excellent
37 approved reviews, newest moderated first
Jairo “JAY” R.
Easy, intuitive and user friendly! They continuously update and develop the product. I’ve been impressed with the capabilities and features included at an attractive and affordable price.
dancrew
already try some LTD for helpdesk , untill now Desku is great, it kill other
Andy
I've been using Desku for a little while now and I'm really happy with it. The app is really user-friendly and makes it easy to keep track of all my customer conversations. I also love the way Desku makes it easy to add notes to each customer's profile. This has been a good help when trying to remember details about each customer's preferences.
Jason W.
desku has been updating and deliver good updates to the products. It has friendly interface which is easy to navigate as a new user.
Amit
From the first instance of using Desku, I have been super impressed with the ease of use and feature set. The team is very responsive to feedback; if any tech issues arise, they are extremely quick to deal with them. The pace of development has begun to increase so I am looking forward to more exciting future developments. Bottom line - Highly recommended.
Ramsey S.
I have nothing but good things to say about this chat help center solution. I have chosen this app over many options and even over the free options. They have a very active team and strong leadership. The power of chatbots and chat services is nothing to discount in the world of online business and e-commerce. I would highly recommend this team! I have had their chat live on my site and only had a couple of formatting issues that they were able to fix right up when I contacted them. They are definitely the group you want to work with.
Alper
Made a switch from Crisp It is amazing software. Custom domain feature is great. Organization of tickets and ability to add tags is awesome.
Jamie L.
Awesome Alterative to Freshdesk, Lots of potential. I like the UI that its super easy to navigate. Awesome live chat functions, hope there they could integrate with more social platforms like Instagram.. The development could abit faster but overall happy with this product