DeskuBlazing fast and powerful striking solutions helping in uplifting sales and customers through Live Chat.Desku is one of the powerful helpdesk software helping IT companies and other businesses to grow with the powerful and sleek features of Live chat where you’ll be able to connect with the customers easily resolving all problems by increasing customer satisfaction.
Desku (desku.io) has 37 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
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Administration & Services · Newark, Delaware
Excellent
Administration & Services · Dover, Delaware
Excellent
Administration & Services · MiddleTown, Delaware
Excellent
Administration & Services · Wilmington, Delaware
Excellent
Showing 6 reviews with 4 stars · Clear filters
Steven G.
Such a neat add-on to the Desku series. Integrates with their Live Chat service too. Could use a few more actions for creating a bot. For example, delay....wait X seconds before continuing. Gives it a more realistic effect
Matthias
Fast and easy bot builder. Recipes are simple and easy to create. There isn't a lot of complicated functionality. Simple bot that gets the job done. Excited that this will integrate directly with Desku helpdesk to create tickets for service work.
Response from DeskuOct 4, 2022
Hello Matthias thankyou for your valuable time. Please do share your feedback on how can we make it better to get all 5 stars :)
Anh L.
Promising product but need more polish. Pros: - Feature-rich - Deep integration with Woocommerce - Good pricing Cons: - The website loads very slow from our location (Vietnam); on every page - UX is not good - Slower development recently
Response from DeskuOct 4, 2022
Thankyou Anh, Surely we are working on cons
Upendra
Have been using the platform for over 2 months, and it's been great. I can recommend this to other users.
Response from DeskuOct 4, 2022
Thankyou Upendra
Chirag
A wholesome tool to solve problems for communication and resolution.
A A.
The product is solid and easy to work on. A robust live chat feature is the gem. Setting up an account to live customer support is really not going to take much time. They put a lot of thought processes into the UI as I found it so easy to work on. The only con I see is the customer support from desku. I submitted tickets a couple of times and never receive a reply, but they seem very active on Facebook community group.