Evan D.
My package took forever to be updated…
My package took forever to be updated on the app and when it said delivered it never came

Deskr is a provider of premium quality desk accessories that add comfort, style, and personality to your desk setup. Apart from your bed, your desk is the most used space in your life. Elevate your setup with a bit of personality. Visit us for a huge variety of Desk Mats and Mouse Pads here!
Deskr | Premium Quality Desk Accessories (deskr.co) has 137 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listingShowing 9 reviews with 1 star · Clear filters
Evan D.
My package took forever to be updated on the app and when it said delivered it never came
Justin U.
I bought the mat close to 30 days ago. Wasn’t sent shipping info, reached out and was told ups lost it. Then got sent tracking info but 2 weeks have gone by and ups hasn’t even received the mat. I’m beginning to think you guys never placed the order! I am running out of patience and getting close to demanding a refund. This is ridiculous! Poor customer service.
Kristyan
One of the worst online shopping experiences I’ve had. I waited 2–3 months for my order and still never received the product. The tracking showed it arrived in my country, but I was never given any information about where to pick it up, no email, no message, nothing. It was impossible for me to collect it. The package was then returned without my knowledge, and I still ended up paying customs fees twice for a product I never received. Customer support has been extremely unhelpful. Instead of taking responsibility, they asked me to pay for shipping again to resend the package. After I requested a refund, they stopped responding. I paid for a product I never received and was then expected to pay even more. I would not recommend ordering from this company.
Phil Phillips I.
They took my money and never even shipped the product. They haven’t answered a single email and it’s been just under a month. I don’t know why they aren’t listed everywhere as a scam.
Adam S.
Desk mat did not ship for several weeks. Tried to reach out to the company to cancel the order after waiting, but got no response to my request.
Joshua M.
Was told my ordrr shipped the 11th got fed ex tracking number and only on label created it has been almost 3 days and no response from support on 2 diff emails. This is first ever issue ive had with them and after this im sone buying from them
Matt
Never received my order. Tracking number never showed any motion. No response from support after two emails and about 3 weeks. I am a longtime customer of Deskr, deskpads are very quality. However at this point, I can give them no better rating than being a scam.
Axel R.
I order a desk pad and they send me some keycaps and please if u see this can I get a refund
Response from Deskr | Premium Quality Desk AccessoriesJul 23, 2024
Hello Axel, Sorry for the issue caused with your order. We have followed up with you on email twice but have not received back a response. We'd be more than happy to take care of this error on our end. Let's make this right :) Best, Saif M.