Designer FramesReviews of designerframesoutlet.com

Very good!!

I’ve placed several orders in the past & I’ve been very pleased. Sent in an order 12/7/25 with my RX. It’s now January 7,2026. My order still says “processing” I’ve emailed 2x- they are supposed to get back within 24 hours. Nothing. Just sent something over a chat an hour ago which was to be replied to in 13 minutes. Nothing. Called their number. Recording said they can’t answer due to low staffing, would not allow a message to be left, and said to just email them. But I’ll tell you ONE thing they did. They cashed my check asap. Wow.

I love my new glasses. They are beautiful and the prescription is perfect. The entire process was easy and glitch free. The fulfillment process took a bit longer…. But I’m chalking that up to the holidays. Thank you for a great product, great price and excellent workmanship! Will definitely be a repeat customer!

I really liked my designer glasses and for a much lesser price than I would have paid in a big chain store. I would recommend this website to anyone.

Things went very smoothly, the glasses came in timely fashion and were perfect.

The glasses came but honestly they are too big for my face. That’s the problem with ordering on line. They were a lot of money and I was wondering if they can be exchanged? I need something smaller in size with the same look.

Great service

I ordered 3 frames to try out. I ordered the frames only as I am going to have my optometrist add the lenses. I ordered 2 weeks ahead so the frames could arrive in time for me to use my 2025 vision benefits for the lenses. I added 2 day shipping to be sure. Once the order was processed there was no update on the progress of the order. Customer service via phone is not available. Email response to my request for order status was late. I received 1 frame on time but the other 2 frames were shipped way past the quoted shipping date. I received them too late and could not use my 2025 benefits. They did refund my expedited shipping fee though, but it does not make up for what I lost in unused 2025 benefits. I had purchased from them 2 years ago and had great experience at that time. Prices are good but with lacking customer service and delayed shipments, my experience this time around was below par.