Designer EyesReviews of designereyes.com

Response from Designer EyesMar 20, 2023

Hello Benjamin, Thank you for sharing. We apologize that the prescription process took longer than expected. We promise to create and deliver world class quality and services, and we sincerely appreciate your patience with us to fulfill our commitment. Please let us know if there's anything we may do for you. The Best, Customer Support

Response from Designer EyesMar 16, 2023

Hello! Thank you for your support. We truly appreciate your business and look forward to serving you again. All The Best, Customer Support

Response from Designer EyesMar 13, 2023

Hello, Thank you for sharing your feedback. We are very happy to hear that you enjoyed your recent experience with us. Please visit again soon! All The Best, Customer Support

Response from Designer EyesMar 2, 2023

Hello Justing, thank you for your feedback; as a business, we like to hear our customers. Please note your order included a Prescription, and prescription orders take 5-7 business days to be processed. You can read our terms and conditions here https://www.designereyes.com/pages/free-shipping-and-returns. Your order shipped on the 7th business days, and even though we fulfilled our delivery promise, we understand your frustration when it comes to waiting for an expensive product. We apologize for any inconvenience, and we hope to have business again with you in the future.

Response from Designer EyesFeb 20, 2023

Hi, Thank you for your purchase! We won’t settle for less than the best for you! Best Wishes, Customer Support

Response from Designer EyesFeb 20, 2023

Hello, On behalf of Designer Eyes, we wanted to say thank you for your purchase. We’re so lucky to have customers like you! Best Regards, Customer Support

Response from Designer EyesJan 13, 2023

Hello Dear Customer! We appreciate your review and feedback. Here at Designer Eyes, we take our customer's complaints very seriously. We have diligently reviewed your tracking, and your package was delivered to the address provided when checking out. We have submitted a claim to the shipping carrier and will follow up directly as soon as we receive updates on their behalf! Best, Customer Support

Response from Designer EyesDec 28, 2022

Hello Tavaris, We apologize for any confusion, although your refund was already applied on the same day you contacted us. All funds take about 1-3 business days to reflect in the account. All The Best, Customer Support