Desert Financial Credit Union Reviews | Read Customer Reviews of desertfinancial.com

Desert Financial Credit UnionReviews of desertfinancial.com

4.5344 reviews
Credit & Debt Services

Desert Financial Credit Union

About Desert Financial Credit Union

For over 85 years, Desert Financial has been Arizona’s most trusted local credit union with over $9 billion in assets, 500,000+ members and over 50 branches. Membership eligibility is open across Arizona with contactless solutions making it easy to click, call or come in. As a not-for-profit cooperative, Desert Financial takes pride in sharing success. In 2025, members received $16 million in dividends via the Member Giveback Bonus. Desert Financial is the official retail banking partner of Arizona State University® and the official banking partner of the Arizona Cardinals, NAU Athletics and the NAU Alumni Association. Federally insured by NCUA. Learn more at desertfinancial.com.

Desert Financial Credit Union (desertfinancial.com) has 344 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.

Also known as: desertfinancial.com
Website: desertfinancial.com
Category: Credit & Debt Services
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 98% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

How we calculate scores

Is this your business?

Correct your details and reply to customers in public. Both are free.

Claim this listing

More in Credit & Debt Services

Call Write a review

Desert Financial Credit Union reviews

344 approved reviews, newest moderated first

Rafael
Apr 9, 2025
Muy buena la atención y muy profesional.
Muy buena la atención y muy profesional
Response from Desert Financial Credit UnionApr 9, 2025
Gracias, Rafael!
Report
Ashley
Apr 8, 2025
10/10 Highly recommended
Thus far every single person I’ve spoke with, whether in person or over the phone, was super helpful and supportive. Making my experience a breeze. I am grateful in every way. I look forward to working with Desert Financial Credit Union for many years to come.
Response from Desert Financial Credit UnionApr 9, 2025
We are so happy to hear that you had such a positive experience with our team. Thank you for your kind words, Ashley!
Report
Andre
Apr 8, 2025
Excellent customer service and time…
Excellent customer service and time efficiency!
Response from Desert Financial Credit UnionApr 9, 2025
We appreciate your kind words! Thank you for taking the time to leave a positive review, Andre.
Report
Richard
Apr 8, 2025
Talking to a banker that knew what she…
Talking to a banker that knew what she was doing. She was help full and kept me up to date with my situation thanks again guys.
Response from Desert Financial Credit UnionApr 9, 2025
Thank you for the positive review, Richard! We're glad you found our team to be helpful and knowledgeable. We strive to provide excellent service and are glad you felt well-informed throughout the process.
Report
Steven T.
Apr 8, 2025
This company took absolutely the best…
This company took absolutely the best care of me when opening my accounts. The Staff were phenomenal and took time to show me how to work my app and set up the account correctly
Response from Desert Financial Credit UnionApr 9, 2025
We are so happy to hear that you had a positive experience opening your accounts. Thanks for sharing, Steven, and welcome to Desert Financial!
Report
Ruby
Apr 8, 2025
Easy to open an account
Easy to open an account. Walked in with no appointment and was greeted right away. Teller helped me add my name to the waitlist and I’m no time I was on my way to getting a new account. Thanks for all Your help.
Response from Desert Financial Credit UnionApr 9, 2025
We appreciate you taking the time to share your positive experience. We're thrilled to hear that you found our process easy and that our team was helpful. Thanks for the 5-star review, Ruby!
Report
Tia
Apr 8, 2025
Leslie has been so helpful
Leslie has been so helpful. Celeste has been great as well. Each helped us with cash advances from other credit unions until we were able to establish an account with Desert Financial l.
Response from Desert Financial Credit UnionApr 9, 2025
We are so happy to hear about your positive experience with our team, Tia! We strive to provide exceptional service to all of our members, and it is rewarding to hear that Leslie and Celeste were able to help you during your transition. We appreciate your kind words and look forward to continuing to serve you in the future.
Report
Malissa C.
Apr 8, 2025
The customer service was excellent.
The customer service was excellent.
Response from Desert Financial Credit UnionApr 9, 2025
We're thrilled to hear you had a positive experience with our team. Thanks so much for the positive review, Malissa!
Report