Desert FarmsReviews of desertfarms.com

Response from Desert FarmsApr 18, 2024

Thank you for your feedback. We're glad to hear that you found our camel milk to be delicious and beneficial for your health. However, we apologize for any inconvenience you experienced with our processing and shipping times. We understand the importance of timely delivery and are constantly working to improve our shipping and handling processes to ensure a smoother experience for our customers. Your feedback is invaluable to us, and we'll take your comments into consideration as we strive to enhance our services. If you have any further concerns or feedback, please don't hesitate to reach out to our customer service team. We appreciate your support and patience.

Response from Desert FarmsApr 9, 2024

Thank you for the review Patti! We do have many different options on our website now for deeper discounts on the milk.

Response from Desert FarmsJan 16, 2024

Thank you for the positive review Mojgan!

Response from Desert FarmsApr 18, 2024

We're truly sorry for the inconvenience and frustration you've experienced. This is certainly not the level of service we aim to provide to our valued customers. We understand the urgency of your situation and apologize for the delay in processing your refund and responding to your inquiries. Please know that we take your feedback seriously and are committed to resolving this matter promptly. We'll make every effort to address your concerns and expedite your refund through the proper channels. Your satisfaction is important to us, and we appreciate your patience and understanding during this process. If there's anything else we can assist you with, please don't hesitate to let us know.

Response from Desert FarmsJan 16, 2024

Thank you for the positive review Marilyn! We hope you enjoy your order.

Response from Desert FarmsApr 18, 2024

We're truly sorry for the mix-up with your order. We'll swiftly correct the error and send you the correct items. Our customer service team will reach out to arrange the return of the incorrect items and ensure you receive what you originally intended to order. We apologize for any inconvenience and appreciate your understanding.

Response from Desert FarmsApr 18, 2024

We're thrilled to hear that you enjoyed our camel milk! Thank you for sharing your positive experience with us. If you have any further feedback or if there's anything else we can assist you with, please don't hesitate to reach out. We appreciate your support and hope to serve you again in the future!

Response from Desert FarmsApr 18, 2024

Thank you for sharing your experience with us! We're delighted to hear that our camel milk has been a great option for your grandchildren, especially considering their dairy intolerance. It's wonderful to know that our product is able to provide them with a suitable alternative that works well for their needs. If there's anything else we can do to make your experience even better, please don't hesitate to let us know. We appreciate your support and look forward to continuing to serve you and your family!