Desert FarmsReviews of desertfarms.com

Do not purchase from this company! I ordered Camel Milk worth £257.82 on the 21st of Nov 2023. It never arrived. The payment was taken from my account on the 22nd of Nov 2023. I emailed the company and left numerous voice messages. My messages were ignored. I finally got a message on the 6th of May 2024 stating the order #UK13401 has been cancelled. No refund was issued. I wrote again on the 4th of June 2024 requesting a refund. I sent a chase on the 10th of June 2024. I have received no response. I ran into a friend at the weekend who originally recommended the product to me. She said she was also waiting for an order that never arrived and has tried to reach Desert Farms but with no success. It is unacceptable that Desert Farms continues to take peoples money and does not supply the goods. This is the definition of a scam! I have sent Desert Farms my bank details to facilitate the refund process and have not heard back. Purchase from the UK site at your own risk! You have been warned!!

I found something in the package that looks like hair. I messaged customer service about it. I got an answer that they would look into it. It has been more than 2months and never got an answer. I messaged them again no answer. Extremelly unprofessional. Avoid.

How can a company be open online for ordering and not have any ways to be contacted? My order was placed on 11th of February and I was able to process the order and rightly receive an email with an order confirmation. Since then I have only waited for a dispatch email. The only contact number provided where no one is available and no return calls are made by them after leaving several voicemails. This contact number still rings and has space to leave messages & how!!! The only email provided was used to send several emails but just like the phone number, no response! This is a total lapse of ethical code & trading standards and needs to be reported. UK & US are same company and I had ordered form the UK branch. Edit: They responded to my review but failed to assist with anything. This is just a cover up. Please save your money.

Their milk arrived extremely sour and unbearable. Out of desperation for the benefits I tried it and it gave me a stomach ache. THEY ARE A SCAM. EITHER THEY ARE NOT SENDING CAMEL MILK OR THEY SENT ME OLD EXPIRED MILK. I will be contacting the FDA.

I ordered once from desert farm and was really happy. I ordered a few days ago again and I haven’t received any confirmation or do they respond to any of my emails. The phone number doesn’t work either. I don’t now what to do at this point. Is a refund possible or what to I do?

I placed order in December that was supposed to be shipped out January 2 and every week I have tried to get someone to tell me where my order is and after several tries I occasionally receive a response but every week there is a different reason given and then no follow up

Experience has been the worst I’ve ever seen. Was supposed to get my subscription order almost 4 weeks ago and still no sign of it. Been reaching out to the customer service through text and emails, there has been absolutely NO response from anyone. Absolutely terrible service. Will be canceling subscription services for its undependability and nonexistent costumer service.

UK site is a scam - you'll see below responses from them suggesting that they are separate entities... Same owner is for both US & UK - you can check Desert Farms Ltd companies house, the truth is there & connect the dots.