Jess
Fantastic company…
I have been a longtime customer of Dermstreet and they never disappoint with their quality product offerings and fantastic customer service. They care about their customers and work to ensure a great experience every time.
About UsWelcome to DermStreet, your premier destination for medical skincare products. With over a decade of experience in sourcing the finest skincare solutions, our mission is to deliver the best products on the market directly to you, the consumer.Our ExpertiseAt DermStreet, we pride ourselves on our meticulous product research and selection process. Our team of top professionals in the skincare market ensures that every product we offer is genuine, effective, and of the highest quality. We understand the importance of trust in our products, which is why we go the extra mile to provide all the information our customers need to make informed decisions.Our PromiseOur goal is not just to sell products but to empower our customers to make choices that are right for their skin. To support this, we have licensed estheticians and knowledgeable customer service representatives on hand. They are dedicated to helping you understand your skin’s needs and guiding you to the right products, ensuring that your skin receives the best possible care.Our SelectionDermStreet is stocked with an extensive range of products to meet every skincare need. Whether you're looking for the latest innovations in skin health or the tried-and-true staples, we have you covered. We believe in the quality of our offerings so much that we make purchasing and returning products as easy as possible. If you change your mind about a purchase, our hassle-free return policy is designed with your convenience in mind.Why Choose Us?Experience: Over a decade of expertise in the skincare industry.Quality: A curated selection of genuine, high-quality products.Transparency: Comprehensive product information to help you make the right decisions.Support: Access to licensed estheticians and expert customer service for personalized advice.Convenience: A wide product range, easy purchasing, and straightforward returns.At DermStreet, we’re committed to helping you protect and enhance your skin with the best products
Dermstreet (dermstreet.com) has 45 customer reviews on Five Star Index, with an average rating of 4.0 out of 5.
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Jess
I have been a longtime customer of Dermstreet and they never disappoint with their quality product offerings and fantastic customer service. They care about their customers and work to ensure a great experience every time.
camille M.
They addressed my concerns immediately
Cynthia L.
I had a great experience with DermStreet! My order was originally sent to my previous address and marked as delivered, but I couldn't retrieve it. I contacted their customer service, and Khinelyn was incredibly helpful and understanding. Even though it was my mistake with the address, they processed a replacement order to my new address right away at no extra cost. It’s rare to find a company that truly cares about its customers like this. I highly recommend them for their high-quality products and, most importantly, their trustworthy support team!
P K.
Fabulous customer service. I would most definitely shop here again
Carly K.
Great customer service! I emailed today about a product that I got that was runny and they immediately responded and replaced it for me!
Emily R.
11/10 Customer Service! I place my first order which arrived very quickly, but unfortunately I received a defective product in which no product would disperse which was not my typical experience with this brand that I had bought elsewhere before. However upon bringing it to the attention of Dermstreet and sharing some photos/videos, they without hesitation provided me a refund and ordered a replacement product right away, without asking the old one to be returned. A painless process and shows how great customer service goes a long way, as I will definitely be ordering again!
KATHLEEN K.
I placed online order for my favorite serum, but when the box arrived it was empty and had been opened. I Contacted Dermstreet customer service and they expedited another order to me for no charge. Thank you for the great customer service.
Alison
Great customer service!! Had an issue with a delivery and it was immediately responded to.