Christina L.
Ordered over 2 weeks ago still havent…
Ordered over 2 weeks ago still havent been told when it will be shipped. Sent 2 emails with no responses in this time. Wouldn't recommend using them.
About UsWelcome to DermStreet, your premier destination for medical skincare products. With over a decade of experience in sourcing the finest skincare solutions, our mission is to deliver the best products on the market directly to you, the consumer.Our ExpertiseAt DermStreet, we pride ourselves on our meticulous product research and selection process. Our team of top professionals in the skincare market ensures that every product we offer is genuine, effective, and of the highest quality. We understand the importance of trust in our products, which is why we go the extra mile to provide all the information our customers need to make informed decisions.Our PromiseOur goal is not just to sell products but to empower our customers to make choices that are right for their skin. To support this, we have licensed estheticians and knowledgeable customer service representatives on hand. They are dedicated to helping you understand your skin’s needs and guiding you to the right products, ensuring that your skin receives the best possible care.Our SelectionDermStreet is stocked with an extensive range of products to meet every skincare need. Whether you're looking for the latest innovations in skin health or the tried-and-true staples, we have you covered. We believe in the quality of our offerings so much that we make purchasing and returning products as easy as possible. If you change your mind about a purchase, our hassle-free return policy is designed with your convenience in mind.Why Choose Us?Experience: Over a decade of expertise in the skincare industry.Quality: A curated selection of genuine, high-quality products.Transparency: Comprehensive product information to help you make the right decisions.Support: Access to licensed estheticians and expert customer service for personalized advice.Convenience: A wide product range, easy purchasing, and straightforward returns.At DermStreet, we’re committed to helping you protect and enhance your skin with the best products
Dermstreet (dermstreet.com) has 45 customer reviews on Five Star Index, with an average rating of 4.0 out of 5.
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Christina L.
Ordered over 2 weeks ago still havent been told when it will be shipped. Sent 2 emails with no responses in this time. Wouldn't recommend using them.
MER
I purchased a Strivectin neck cream from them. Initially, I was quite amazed by the level of personalized follow-up, to the point that I didn't even realize the product had arrived until their rep sent a text letting me know it had arrived and asking if I was satisfied. Sadly, I was not. There was a finger imprint in the cream. I sent them a picture, and they responded that they would send another. That was twelve days ago. I wrote for an update, and the formerly ever-so-chatty rep support has gone radio silent. So I guess this was wasted money. I've since found the item at a much cheaper price at my local COSTCO, so I can replace it, but this was a fraudulent transaction, and I cannot recommend them.
Yulia Y.
It has now been 17 days since I placed my order, and I still haven’t received it. According to the tracking, the package hasn’t even reached Greece yet, even though it was supposed to be delivered a week ago. Honestly, this delivery time is unacceptable for me. I order skincare products regularly, and such long delays disrupt my skincare routine because I rely on these products arriving on time. I placed several orders from the US at around the same time, and all of them arrived about a week ago. Unfortunately, after this experience, I won’t be ordering from this shop again.
Carolyn L.
Tina is friendly and extremely knowledgeable. As a first time caller she addressed all my concerns and answered all my questions. It was a pleasure speaking with her. 😊
Patricia
Excellent customer service provided by Tina today.
deborah N.
Stumbled across this website and I’m so glad I did! Great skin products at a great price! Fast delivery. Very nice customer service quick to respond and help!
Brenda N.
There was an issue with my delivery and they immediately resent my order.
Nina G.
All of the products I ordered came with the QR codes scratched off. When I emailed them they said they would check with management and get back to me. I’m sure I’m not the first customer who noticed it but they couldn’t give me an answer as to why. I find that totally unacceptable! First and last purchase!