Jennifer F.
I had an issue with my shipment and it…
I had an issue with my shipment and it was easy to contact customer service and they took care of the situation right away. Excellent customer service!!
About UsWelcome to DermStreet, your premier destination for medical skincare products. With over a decade of experience in sourcing the finest skincare solutions, our mission is to deliver the best products on the market directly to you, the consumer.Our ExpertiseAt DermStreet, we pride ourselves on our meticulous product research and selection process. Our team of top professionals in the skincare market ensures that every product we offer is genuine, effective, and of the highest quality. We understand the importance of trust in our products, which is why we go the extra mile to provide all the information our customers need to make informed decisions.Our PromiseOur goal is not just to sell products but to empower our customers to make choices that are right for their skin. To support this, we have licensed estheticians and knowledgeable customer service representatives on hand. They are dedicated to helping you understand your skin’s needs and guiding you to the right products, ensuring that your skin receives the best possible care.Our SelectionDermStreet is stocked with an extensive range of products to meet every skincare need. Whether you're looking for the latest innovations in skin health or the tried-and-true staples, we have you covered. We believe in the quality of our offerings so much that we make purchasing and returning products as easy as possible. If you change your mind about a purchase, our hassle-free return policy is designed with your convenience in mind.Why Choose Us?Experience: Over a decade of expertise in the skincare industry.Quality: A curated selection of genuine, high-quality products.Transparency: Comprehensive product information to help you make the right decisions.Support: Access to licensed estheticians and expert customer service for personalized advice.Convenience: A wide product range, easy purchasing, and straightforward returns.At DermStreet, we’re committed to helping you protect and enhance your skin with the best products
Dermstreet (dermstreet.com) has 45 customer reviews on Five Star Index, with an average rating of 4.0 out of 5.
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Jennifer F.
I had an issue with my shipment and it was easy to contact customer service and they took care of the situation right away. Excellent customer service!!
coleen
the quick response from Khinelyn customer care, and I was not left in Limbo and resolved within hours . And within a day new shipment was ready to send. Thank you very much. It is greatly appreciated. I will continue to order from you.
Valeriia
I had an excellent experience with DermStreet and their customer service. Unfortunately, my original order did not reach my freight forwarder, even though it was marked as delivered by the carrier. I contacted DermStreet to ask for assistance, and their response was outstanding. The customer care team was kind, professional, and very understanding throughout the entire process. They carefully reviewed the situation, communicated clearly with me, and made sure the issue was resolved promptly. I truly felt valued and supported as a customer. I have been a loyal DermStreet customer for a long time, and this experience only strengthened my trust in the brand. High-quality products combined with excellent customer service make DermStreet a store I can confidently recommend. Highly recommended!
Tracy C.
I received a prompt response to a question I submitted after hours. I was having trouble using my points for a discount on my order. I appreciate the follow up
Katie Castles S.
I received a mixed up order from DermStreet. One extra of something I ordered, and missing another item. The DermStreet team responded very quickly, kindly and helpfully. They immediately shipped the missing product and provided a free shipping label to return the extra item. It was a very easy process, and I really appreciate the responsiveness!
Regina S.
I purchased one product that was too strong for my skin and the company immediately refunded it to me. Regina Shull
Heather
DermStreet has all the skincare products I use and trust, like Obagi and iS Clinical, and their prices are seriously the best I’ve found. Everything arrives super fast, well packaged, and its 100% authentic, the same as any other seller. My experience has been nothing but great. Highly recommended!
BC
1) The website is designed for ease of ordering product 2) the brands available are high quality and recommended by dermatologists 3) the promotions offered along with their rewards program is great for discounts on quality products. 4) shipping is easy & timely.