Venelium HostingReviews of deploys.io

Bad Networking Don't Use this website for a website hosting or anything like that.

Terrible support, terrible management, huge downtimes. Support is extremely slow. Locked chat channels and did not provide customer updates about the recent 24 hour+ downtime. Would stay away from this host until things are changed. To deploys: - I recommend prioritizing the tickets a bit more. 1-2 days for a couple lines of response isn't really understandable. - Inform users of downtime statuses and your actions. Make announcements to let your clients know whats happening. - Switch from Accelerated (heard this is already a WIP)

Don't use deploys.io. They are unreliable and kicked me because they considered something I said to be disrespectful when indeed it was not. After waiting for nearly 10 hours while the management ignored every compensation request they finally told me I'd get compensation then kicked me about 5 seconds later. I'd highly reccomend finding any other provider if you wish to get proper support and decent uptime. However I have spoken in a calm manner to Tim who was able to help resolve the situation and inform clients about what they are doing to prevent it from happening again. While I see they are trying to do better, this was still 100% unacceptable and untll they do something concrete to fix and resolve the issue (as miscommunication on their end has been an issue for 6+ months according to many clients) I still suggest finding another provider to spend your money at if possible. Edit : Changed to 1 star as he's not fixing the issues, making things worse. Most of the major staff have quit and exposed the bad security and bad practices. Clients are claiming that the owner is giving them free resources for good reviews. Nothing's gotten better, everything's gotten worse.

Web hosting is slow, support is basically non-existent. I recently cancelled my service after having nearly 24 hours of downtime. I cannot recommend this company for any reason.

Web hosting has been experiencing massive issues lately and is currently completely unreachable. After it coming back up today, after nearly 24 hours of downtime, it went back down 2-3 hours later. A statement from the management is yet to bee seen. Due to them not knowing how to handle the situation and angry customers, they've had to completely restrict users from sending messages in their general and support channels on Discord - where support is primarily offered. Both management and support staff have gone completely silent while this is occurring. I have gone ahead and updated my review to a 2-star one, after receiving some information and clarification from one of the management staff.

Very good hosting, i had an issue on my hybrid server but it was solved quickly. For me the support was ok. Deploys.io just need more support members & tech team.

Quality is present on VPS and Minecraft servers. However, the support is no longer quality and we quickly realize that the management team does not do anything except fill our pockets with our money. I asked for a refund for a VPS running much less than 24 hours after delivery, they asked me my email, I responded immediately. I relaunched them several days later because I had no news, and almost two weeks after my request, they told me they only made refunds within 24 hours. L.M.A.O This company is a joke, avoid it at all costs.

Another resolved issue, Still recommended as usual.