Venelium HostingReviews of deploys.io

Web hosting was down for weeks, too them ages to even let us know what was going on. They then locked all of their discord channels to stop people complaining that it was down, says about all to be fair.

Never received an activation Mail and therefore could not use the Minecraft Server i paid for. No response (except an automated one) to a ticket i opened for several days, and could not contact anyone via discord since the support channels all were deactivated at the time. This seems to happen rather often from what i've heard.

Purchased a web hosting package with Deploys.io, have been having major downtime with little to no updates about the situation, site has been offline for nearly 5 days with no updates or resolution in site and prior to this, they claim to be having major upstream issues. Used to love deploys, but alas no longer.

Rented a small package for Discord bot hosting at the beginning of july. Worked fine for ~3 weeks, then the downtime and timeouts started. At first it wasnt so bad, service went down for a couple of minutes 1-2 times per day - still a hassle to manually login and start up the bots service again though. From that point up til now, end of august, it has been a rollercoaster of timeouts and downtime for my service. 5 days ago, my service went missing and I cannot login to the controlpanel anymore. I sent in a ticket and 2 days later I get a generic response that they'll look into this. 5 days later Im still here, no response, still cant login and my service isnt running anymore. Did some research on my own, ALL of their discord hosting packages are down. Found their discord, joined it, to be met by locked channels, unable to leave a message or anything. I'd go as far and say that this is a scam. Not notifying their customer for a 5(!!) day long downtime, not answering their support tickets and locking their discord. Gonna fill a dispute on Paypal(its only 3$ but it'll be worth it just to create hassle for them) and spread the world about this sh**ty company. AVOID at all costs.

It's very cheap and it certainly works but the main problem is they are down a lot, which means you have to go back and start you bot when they do. I don't have much problem with them having maintenance, but at least restart my bot automatically. Support: 3.5/5 Service: 3.8/5 (if there wasnt much down time it would be a 5) Price: 5/5

They were seriously great for a while; I've had a Baseline MC server for about 6 months. As with most recent reviews, they've had loads of uptime issues recently and have now basically "blacked out" their Discord, meaning nobody can message for support, or open tickets. They say open tickets on the website, which would be fine! ... If their website wasn't down for the past 2-3 days, at least for me. I haven't been able to reach my server panel for the same amount of time; I'm glad I got my cancellation request in, and downloaded my server data before I was unable to access anything. I don't even know if my "request" will be granted... Thankfully, there's still 2 weeks before there's my new payment cycle, but I honestly doubt they'll be able to fix their uptime and communication issues in that time. If I'm billed, I won't pay a cent since I think 3 weeks for a request is more than enough. Before this, the hardware was REALLY good for the price, consistent 20 TPS unless I added a plugin that was too dirty/badly coded, which is of course my fault. Opening tickets via Discord I got quick, friendly replies and they want above and beyond. It's a shame to see the company reviews go from 4-5* to 3*, and my own to 2*. I really hope they pick up again soon; I have nothing against the people in the company really, it's just the decisions made RE Discord and sudden drop in quality of service that has caused me to write this review. Final Edit: Sad to see they've completely shut shop, and even more saddened to read about issues Rihan refused to rectify. I hope everybody can find good replacement services.

The available products are good, performance aswell. The panel is pretty good aswell! However, my discord bot is now offline again! I purchased the small discord bot hosting on Sunday, August 18th, 2019. I uploaded the files and it all worked well. After some days the whole site went down, with it my bot. After some days it was all up again, started the bot and it was all fine. Today I checked how the bot was doing, and it was down again. The website works, but the panel gives an error message and the bot is down. First time, okay, but the second time?? Thats too much. The bot does important logging on our discord server, we can not afford so much downtime! Also it was not even announced, website? twitter? discord? Not a single message or explanation.. Not recommended under these circumstances!

Discord bot hosting service goes downed a lot