Venelium HostingReviews of deploys.io

They were seriously great for a while; I've had a Baseline MC server for about 6 months. As with most recent reviews, they've had loads of uptime issues recently and have now basically "blacked out" their Discord, meaning nobody can message for support, or open tickets. They say open tickets on the website, which would be fine! ... If their website wasn't down for the past 2-3 days, at least for me. I haven't been able to reach my server panel for the same amount of time; I'm glad I got my cancellation request in, and downloaded my server data before I was unable to access anything. I don't even know if my "request" will be granted... Thankfully, there's still 2 weeks before there's my new payment cycle, but I honestly doubt they'll be able to fix their uptime and communication issues in that time. If I'm billed, I won't pay a cent since I think 3 weeks for a request is more than enough. Before this, the hardware was REALLY good for the price, consistent 20 TPS unless I added a plugin that was too dirty/badly coded, which is of course my fault. Opening tickets via Discord I got quick, friendly replies and they want above and beyond. It's a shame to see the company reviews go from 4-5* to 3*, and my own to 2*. I really hope they pick up again soon; I have nothing against the people in the company really, it's just the decisions made RE Discord and sudden drop in quality of service that has caused me to write this review. Final Edit: Sad to see they've completely shut shop, and even more saddened to read about issues Rihan refused to rectify. I hope everybody can find good replacement services.

Terrible, I even lost my files for my discodd bot because they had randomly upgraded the bot hosting package.

Web hosting has been experiencing massive issues lately and is currently completely unreachable. After it coming back up today, after nearly 24 hours of downtime, it went back down 2-3 hours later. A statement from the management is yet to bee seen. Due to them not knowing how to handle the situation and angry customers, they've had to completely restrict users from sending messages in their general and support channels on Discord - where support is primarily offered. Both management and support staff have gone completely silent while this is occurring. I have gone ahead and updated my review to a 2-star one, after receiving some information and clarification from one of the management staff.

Had a pretty poor support experience. Was going to buy but decided not to due to the idiocy of support staff.

Don't go with Deploys.io, owned by 17/18 year old, The commands (apt..) take days to display on the console, uncommanded disconnection, long reinstallation, random bandwidth, logically in SSD I find myself with an HDD of 60 GB with poor performance. The founder boasts that his services are superior to those of OVH, for example. But it would nevertheless seem that OVH remains leader in the market and clearly above in terms of quality, I have just verified it, having several years experience on Linux and server management. I think I know the field at a minimum. Moreover, the company is very recent, probably while waiting for the transition to the majority of the founder (1 year.) Although they praise the expertise of servers and the novelty of equipment, it seems that OVH is always in the lead and clearly competitive in terms of server quality. I am on a VPS, the Game 4 precisely, I suspect that I do not have all the power of the machine, which is logical for a VM, but it is difficult for me to know which processor we have, since we are on a virtual machine. Just like the promises of the SSD disk, the processor may not be the right one, at least a low-end processor. Concerning the CPU, It was 50% constant, after a new reinstallation of the machine, no process, absolutely nothing. Little concern of virtualization? The Discord support is reactive, but unprofessional to be sincere, we have the impression of talking to friends of the counter, with the respect that goes with it. Not amazing for a service said professional to go through a Discord, yes it allows to discuss in real time, but I prefer a more formal and serious way, tickets for example and very long support as say the majority I noticed with amazement on her discord, on the other opinions, tons of positive emojis for the corresponding opinions and a kind of tarp for the negatives. It is absolutely unspeakable. And also, they remove too negatives opinions, censuring discord.. Nevertheless, I must admit that in the rare periods of server stability, with a good internet connection and a mastery of Linux for years, the performances are present. I have to say it. But the bandwidth the ping-pong server, the recent appearance of the company (I suppose for the majority of the founder), the HDD disk and a potential instability, I do not recommend this host, at least for the moment. Oh and also, like others, my Minecraft server brutally crashed, with no reason. All is fine on other hosting (Online.net, OVH and others..) The connection what interrupted brutally, with 1.14.2 version and Paperspigot well-optimized, with absoluty nothing on the server, just my Minecraft server, good for the players... French Review : Je viens à l'instant de le tester, avec un serveur VPS Game-4, je vais éviter de recopier le gros pavé formulé à leur égard. Pour faire simple, l'hébergement est très récent, le disque SSD indiqué sur la page est en réalité un disque HDD de 60 GO avec des performances minables. La bande-passante joue au ping-pong, des crashs, des instabilités (bien qu'étant habitué à Linux depuis des années) et le ping s'envole au Niagara, avec une bonne connexion fibre Orange, l'Allemagne et la France sont pourtant bien reliés. Il n'y avait rien sur la machine, le processeur était à 50%, sans aucun processus après une réinstallation, absolument rien. Puis, intervient le crash de mon serveur de jeu, la connexion est brutalement interrompue, le néant. Le fondateur de l'hébergeur vient tout juste d'avoir 18 ans, l'entreprise n'existe que depuis 1 an, (sans doute pour attendre le passage à la majorité du fondateur.) ils n'ont encore que peu d'expérience dans le domaine, raison de plus. Le support via Discord n'est pas professionnel, nous avons l'impression de parler à des amis de beuveries, avec le respect qui va avec. Je préfère une méthode plus conventionnelle par ticket, et de ce côté, ils sont plutôt lents. Nous ne savons rien d'autre concernant le datacenter, les équipements et j'en passe. Il y a une zone d'ombre sur tout cela, sans compter que le support Discord supprime volontairement les avis trop négatifs, une forme de censure apparente. (Ou des petits smileys moqueurs..) Je n'ai pas pu tester la protection DDos, mais de là à concurrencer l'Anti-DDos Game.. Brefouille, il n'existe effectivement aucun autre hébergeur en France qui propose le même genre de service, je vais rester encore un peu avec mon chouchou OVH.

I had a lot of issues with random timeouts (down time),and the bandwidth 1TB limit is hidden (i can't find anyting on website about this). I can not recommend this hosting..