Venelium HostingReviews of deploys.io

Servers go down often, and customer support is non existent, they prefer to just ignore people until they go away. If they know there's a server problem they have a habit of removing your ability to contact them. When the server works, its a pretty simple easy solution. Would not recommend until they fix their support.

Terrible, I even lost my files for my discodd bot because they had randomly upgraded the bot hosting package.

The price to performance ratio is pretty good, if you don't consider their unbearable downtimes and lack of support. If you're lucky to even get support, they will most likely be quite unprofessional and indirectly insult you, happened to me too many times. Takes them 12 hours to even put out an announcement that a service is down, not counting in the time it takes them to fix the issue. The host is lead by 3 teenagers who probably started this as a "small project" and it has outgrown what it was intended to be. Seriously, I'd rather use Contabo... I would seriously recommend SecureSRV.io, they have nearly the same prices but their support is not insulting you.

Price:7.5 Performance:8.5 SUPPORT:-1 UPTIME!!:4 The worst support I've ever seen, The same about the discord support It's crashed at least 5 times a week sometimes I can't reach my server for more than 3 days!

Started off great, however the last 4 days our website along with pretty much everyone elses has been down for at least 75% of this time, there has been communication from Deploys about the issues apart from on the first day when they said they had issues then again a few hours later they were fixed, however it was not. There discord is primarily used for support and communication however due to these issues they have locked all channels and take hours sometimes even days to reply to tickets on their website.

A lot of downtimes and no longer offer any discord support which I don’t see why not? I pm the staff but all tell me to make a ticket even for just the smallest of things, haven’t had anything but a terrible experience.

No support at all, the host cant send verification emails, no discord chat support permission... The system of sending emails is not working, so I can't verify my email or anything. I can't recommend! Scam.

Huge downtimes without an actual GOOD explanation, tickets are a hit or miss with some people having ~4 days (which is still a lot) and some people having going for weeks without a reply. Whenever they experience problems they shut down their OFFICIAL support discord to *stop repetition of messages.* which is NOT how you handle things. and their 'updates' are hardly anything informative.