DuraPro Health Reviews | Read Customer Reviews of dentalplanet.com

DuraPro HealthReviews of dentalplanet.com

4.5322 reviews
Dental Services
707 N Scott Ave, Wichita Falls, Texas

Call Directions Website

DuraPro Health

About DuraPro Health

DuraPro Health has been serving the Dental Industry since the early 1990’s. We were one of the very first internet-based dental suppliers and have grown to offer over 40,000 products to dental and medical professionals around the world! The DuraPro Health team has built a reputation of quality and integrity in the Dental and Health Care Industries. We are proud of achieving our A+ rating with the Better Business Bureau, and a consistent 4.5 of 5 or better cumulative score from TrustPilot and all third party review sites.We continue to work hard to ensure our customers receive the best value and service available. Our mission today is to provide professionals with affordable quality in supplies, new and refurbished equipment, and services. Our vision for tomorrow is to lead the industry with affordable equipment as well as expert service and superior supplies.Every process will be completed with integrity and to the highest quality standards, exceeding customer expectations at every step. Our knowledgeable, dedicated workforce will deliver value to our customers, and solid financial performance for our stakeholders.We provide a full range of solutions from by utilizing a knowledgeable sales team with over 100 years of combined industry experience backed by an additional 80 plus years of technical equipment expertise ready to serve you.

DuraPro Health (dentalplanet.com) has 322 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.

Also known as: dentalplanet.com
Website: dentalplanet.com
Category: Dental Services
Location: Wichita Falls, Texas
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 84% of reviews.
Latest: Most recent review: December 2025.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

How we calculate scores

Is this your business?

Correct your details and reply to customers in public. Both are free.

Claim this listing

More in Dental Services, Texas

DuraPro Health reviews

322 approved reviews, newest moderated first

Dr. Judy P.
Sep 9, 2017
easy to deal with and prompt service!
easy to deal with and prompt service!
Report
Dr. Keith V.
Sep 7, 2017
This company has been excellent to deal …
This company has been excellent to deal with. They are very helpful and prompt. I highly recommend using their quality services.
Report
Randall S.
Sep 7, 2017
Bought an amalgamator
Bought an amalgamator. Works great!
Report
Eric T.
Sep 6, 2017
Bought X-ray developer
Bought X-ray developer. Will not work- turn on. Called and told I needed to talk to tech support. Can only leave message. They have not called us. One week now still winthout returned phone call.
Response from DuraPro HealthSep 29, 2017
Eric, we apologize your film processor did not work upon receipt and that we were not able to provide a solution that you were confident in. We pride ourselves in the quality of our equipment. These units were in fact certified and working when they left our facility and we are exploring different shipping methods to prevent future problems like this. Thank you in advance for returning the defective unit. We will be providing you a full refund and would appreciate the opportunity to work with you again.
Report
Carl B.
Sep 6, 2017
The help I received when I called was …
The help I received when I called was very helpful.
Report
Dr Steve D.
Sep 5, 2017
Excellent Company.
Dental Planet has a wide range of products, both new and used. I have had only positive experiences with the equipment and more importantly with customer service.
Report
Dr. Michael S.
Sep 5, 2017
Very helpful with selling and buying …
Very helpful with selling and buying dental equipment.
Report
DW
Sep 3, 2017
Wrong Color chair was shipped
Wrong Color chair was shipped, after ordering and waiting for ever for 2 dental chair, the wrong color chair was shipped. I was suppose to receive a picture of end product before shipping to me. I saw end product when it arrived at my office late and in a wrong color. I was told over the phone several times that eggshell is a hint of gray, or close to being a gray color, eggshell is off white and not gray. Since dental planet has been in business so long,i think u should at least know some more about the colors. Will never order again nor recommended. Nick said i have to keep chair because thats what i ordered over the phone with him and he clearly told me and convinced me that eggshell is gray. Conidition of chair when it arrived was also a mess, had to buy extension cards and zip ties to make it plug in. A thorough cleaing was also needed.
Response from DuraPro HealthSep 18, 2017
DW, we are sorry we did not meet your expectations. After researching your case, our records indicate after discussion with your sales person, your color selection was the closest shade of gray that would fit your requested delivery time. When you first notified us that your selection was not to your liking, we did offer to repaint your chair base to a custom color of your choice, if you would be responsible for transportation. The offer to repaint still stands and we would appreciate the opportunity to serve you in the future.
Report