DuraPro HealthReviews of dentalplanet.com

I bought a mobile cabinet that needed to be returned. It turned out to be too large for the space. It was still in its original packaging- never unpacked. Scott said they will return it with no restocking fee. I paid for the shipping fee back - reasonable Scott/dental planet charged me over 300.00 for the restocking fee. They lied and took advantage Not a fan. I'm looking for alternative vendors

Great customer service and speedy response to questions from tech support!

We got a great product quickly at a great price!

I ordered 4 vinyl chair protectors for the lower portion of my Adec patient chairs. I was told that they would be made to order to fit my particular chair model. I am very particular (and somewhat skeptical) and asked if they could be made 6" longer than the advertised description so there would be better protection when children were in the chair, not just adults. They told me it was no problem, and the covers were delivered in just a few days. They fit perfectly, were a great price, and they look even better than the originals. I really appreciated the customization and the "it's no problem" attitude toward filling my relatively small order. I will be looking for more opportunities to do more business with Dental Planet in the future!

Well, I'm not 100 % happy with dental Planet and their chair. I bought a Adec dental chair for about 11k.i had problems with it right at the beginning. Non stop there were some issues with cables inside the chair becoming loose and the chair wouldn't work (to this day I still have the issues, I have to open up the chair and reconnect the cables myself), cavitron stops working randomly, high speed didn't work and is still giving me trouble. Water supply didn't work. All these issues keep coming back and we deal with it, we don't have a warranty with them. Here is my frustration, when the chair got delivered my rep/sales man was half harted involved and I had to call him non stop, just for him to kind of accuse me of making up stuff and giving me attitude. After my experience with Dental Planet I don't think I would buy another high priced item from them. I bought pieces in the past from them and that was great, but this last 11k purchase was really disappointing and hustle to deal with. This is my honest opinion. Thank you

Good and quick to help

I bought a dental cart from Dental Planet. I was initially disappointed that the cart came without an owner's manual, list of parts, and assembly instructions. I since learned that assembly of this cart should be readily evident without instructions. I haven't connected the cart yet, but am more hopeful that it will work.

First class service..been buying dental equipment new and refurbished for years. Best company in business and very fair on costs. Thank u again...love the new adec dental op.