Dennis KirkReviews of denniskirk.com

They are the worst when it comes to customer service. I received the wrong carburetor. Since I'm in alaska they won't cover shipping for the return. 54.20 each way for a $170 carb. They said in like mistakes are made and someone has to pay for them. Today that someone was me. Beware the old beotch in customer service at Dennis Kirk. Never again will I purchase from Dennis Kirk. Henry from Alaska

I order 4 32in sxs tires from them and Had them at my house 3 days later. I also order a helmet for my son . It was too small and I returned it without any issues. From these 2 experience they seem like a good store.

Do not order parts from here . Before they even know if they have the part in stock they withdraw from your bank account immediately . Or if you order and within a minute cancel your order they still remove money from your account . Bye law the money shouldn't be withdrawn until the part is shipped . This is a failing parts store who will rob the customer hoping they don't notice . Then when you call them out on it they refuse to admit any wrong doing. JP cycles and revzilla are where you won't get conned out of money like I did .

I ordered a rear tire for my bike and I'm very satisfied with the service I received the tire 4 days earlier than expected, I will be ordering another as soon as needed, thank you.

I would like to share my experience with this company. I ordered 12-inch chrome Yaffee bars and unfortunately received 14-inch bars instead. Upon contacting customer service to report the issue, I was informed that I was mistaken, as were the mechanics at Harley Davidson who were installing the bars. The customer service representative was quite dismissive and suggested that I return the bars so they could determine the correct size. I found her attitude to be very rude and condescending. As a result, I will not be making any further purchases from this company.

Saleslady was very cordial and professional. I ordered a set of 2 into1 exhaust for my 2016 Softtail Slim and shipping was very quick and product was perfect. Great people to deal with.

2 separate orders. First one, they sent me the wrong piece and blamed me. The sku numbers were one off and had the exact same picture and description for both pieces. Sassed me because I wasn’t smart enough to see the difference. 2nd order, paid the extra to have it here the 14th. Get an email saying it won’t be here til the 16th. Called to get my refund since they failed to get it to me on time and they said it’s my fault again for not spending 80 dollars more for the guaranteed. Fought with me saying over and over again that it’s only expected, not guaranteed. If you want it guaranteed you gotta spend a boat load. Screw them. Don’t shop from this place.

Ordered a seat that was listed as a fit for my bike. Called and got transferred to a "tech" who acted like I couldn't read basic instructions (which HE missed). Called the manufacturer and they explained the issue immediately. So, I sent the seat back, because of PATHETIC customer service and will buy it elsewhere - I don't even care if I have to pay more for it!!