Delta Dental InsuranceReviews of deltadentalins.com

Delta Dental Insurance is worthless in central Virginia! I called their 800 sales number and asked if my dentist was covered and told yes. I signed up online and gave my credit card infomation and paid each month beginning in December 2025. I just found out their policy only covers their "approved" dentists and after calling several on their "approved list" most of them in my area are not accepting new patients. I tryed to upgrade my policy "not allowed" until next year.? Then I tryed to cancell the policy and that isn't allowed. We had their insurance years ago and I didn't check their google reviews (my mistake). Please do not trust this company!

I bought what I thought was reliable dental insurance only to be completely disappointed. The website is confusing and hard to navigate, and when I tried to use my benefits, I was met with repeated claim denials for reasons that made no sense. Every attempt to speak with customer service ended in waiting on hold or being passed around with no real answers. They lost paperwork I sent and never explained why services that were supposed to be covered got denied. After months of wasted time and no support, I feel like this company took my money and gave nothing in return. Terrible experience overall — save yourself the hassle and look for another insurer.

Very poor customer service. My representative repeated the same scripted answer again and again. No real attempt to help me as an insured.

Delta Dental should be barred from offering cheap companies cheap insurance. The company literally is nothing more then a groupon for teeth cleaning and fillings. Their maximum coverage per year is a joke, and has not been increased in years. Companies offer Delta Dental just to make them appear as though they offer full comprehensive health. It is a lie, nothing is covered under Delta Dental , actually nothing is even discounted. it's a scam.

Opaque documentation, delayed payment for treatment for months due to “lack of information” that was readily available and provided by dentist. Extremely difficult to find the right customer service number, issues actually getting connected when you find the right number. Predatory company.

This is a waste of money, you have to find a dentist in their network but everyone I found told me they won’t take the insurance any longer .Ibcould not get a dentist when I had pain and needed help. They won’t pay your claims then. It’s a real racket

Worthless - I am currently residing overseas and have coverage with them through my previous employer. Every claim has to be mailed in, hard copy as they don't allow us to do it online. Each claim I send cost me $30-$50 to mail it from where I reside. I already made provision to change to Aetna...they receive claims via their Portal

I cancelled my membership and they charged me again for the next year, is this even legal?