Delta Dental InsuranceReviews of deltadentalins.com

I have had Delta Dental for several years, but they are very dishonest. I was overcharged by my dentist ( according to my EOB) however Delta refused to honor their own contract and after filing a dispute, they sided with the deceitful dentist, rather than the customer who pays the annual fees. I am now searching for new dental insurance as I can’t support a company that is this dishonest and does not care about the insured who are honest and frustrated with the incompetence !

Their "customer service" is so bad that I'm thinking about changing my Medicare Advantage to one that does not use Delta. They keep sending mail to my old address and will not update it. Their automated system runs me in circles. When I finally reached someone, they were just as useless. I had to explain this several times, only to b told that they can't change my address.

Despite my grievance to Delta Dental and a non returned phone call, Delta Dental keeps listing Greenberg Dental as a provider. Greenberg dental does not honor the set insurance fees stated in the booklet. Greenberg quote reflects an additional fictitious code D1111 called Cosmetic upgrade $500!! When I questioned this charge, I got two different answers from two locations. The first stated that the Doctor would not do the crown for $400! The other one stated that it is an insurance in the events it falls, the doctor will replace it!

I like the Individual Premier National Coverage plan but they don't offer Orthodontics for adults. My top teeth are loose caused by biting and need invisalign which is orthodontics, and they don't cover it. My Dentist says they get Delta Dental ortho patients all the time but I have no clue why this is so confusing.

My company recently transistioned from MetLife to Delta Dental and there customer service is terrible! I have spent several hours being transferred to get what in the past was relatively easy questions answered. I recently had a terrible experience with someone named Monica, who started yelling her responses at me. Giving her the benefit of the doubt that it was one of those days, but in the end I still didn't get my questions answered.

I was diagnosed with needing a root canal redone. The dental office, Smile Design, quoted me an outrageous amount. I asked for a predetermination and was told my portion would be $369. On check out they tried to collect an extra $533, claiming that Delta did not have a code for the whole procedure. It has been more than two months since the procedure was done and I am still fighting with this office. I asked Delta if I would have the same problem with another dentist in their network and they said they could not guarantee that. I left my last dental insurance, GEHA, do to the same issue. I'm beginning to think and feel the insurance companies are a scam as they tell you one price you are to pay but the dental office can just ignore that. The dental offices sign a contract with Delta to abide by their fees so it is only fair to say they are in violation of a contract.