Larry A.
Horrible experience
Horrible experience. My wife had $3500 worth of dental work done and a whopping $295 was covered. Their website is a joke, put together by someone who had nothing to do last Thursday. Very ticked off.
Delta Dental is the largest dental plan system in the United States.
Delta Dental Insurance (deltadentalins.com) has 124 customer reviews on Five Star Index, with an average rating of 1.1 out of 5.
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Larry A.
Horrible experience. My wife had $3500 worth of dental work done and a whopping $295 was covered. Their website is a joke, put together by someone who had nothing to do last Thursday. Very ticked off.
shawn S.
Wish you could give a zero star, they dont pay like they negotiated, and trying to get ahold of customer service is nearly impossible.
Sandra B.
DELTA DENTAL IS "WHITE COLLAR CRIME" THEY SALE YOU ON A PPO UPGRADE THAT YOU THEN HAVE TO PAY FOR (1) YEAR FOR IT TO BGE EFFECTIVE, THEN YOU STILL HAVE ADDED COST. AARP NEEDS TO STOP PROMOTING THE COMPANY WITH RETIREES IT IS NOT GOOD AT ALL.
Lisa
Delta Dental pays its executives millions of dollars and delivers next to nothing for its patients. It’s a HORRIBLE dental insurance and more and more dental offices not accepting them anymore. I paid twice as much out of my pocket then they paid.
Kim S.
Worthless company, all the way around. There is NO such thing as customer service. They never answer you. Thank God we are finally finished with them on 7/31/26. They just like to take your hard earned money.
Trey M.
I've only had it for a month and these guys are repeat failures. What do you mean I have to request my cards? What do you mean I have to register to TWO websites for you? What do you mean BOTH are down for maintenance every other day for weeks at a time WHEN I NEED MY MEMBERSHIP CARD NOW!
Drew
Horrible, beg your company to drop them.
Ed
I started with Delta Dental over 5 years ago. Like most AARP members we received tons of propaganda about how good their Dental Plan through Delta Dental is for seniors. The plan is great for Delta Dental but less than useless for Seniors. I tried to get info prior to switching from my personal Delta Dental plan to the AARP version. Not much existed. The main reason to switch was the apparent immediate coverage and lower rate than my personal plan. NOT TRUE. There is partial immediate coverage for some items but the majority of procedures require a 9 month waiting period which is not specifically laid out in the hype from AARP. Right after switching to AARP, I had a dental issue requiring significant unplanned work. Delta Dental will not cover until my 9 month coverage delay is passed. I filed a grievance with Delta Dental since I had been a loyal customer for over 5 years. Total reuection. Rules are Rules and Delta Dental will not make exceptions. I spoke to local Dentist administrator who took my information and provided much more coverage intormation than what AARP Dental Dental provided. This administrator stated the Delta Dental President is paid $48 million per year. Delta Dental coverage is being dropped by a significant number of dentists due to fee structures and other issues. BEFORE signing on the dotted line for new AARP Delta Dental Service get full disclosure on waiting periods, out of pocket costs and coverage limits. You will be surprised. In addition, I cannot go back to my old plan unless I wait an year and then I would start over just like any other member. There is ZERO customer loyalty with Delta Dental.