Delta Dental InsuranceReviews of deltadentalins.com

DO NOT SIGN A DELTA CONTRACT OVER THE PHONE WITHOUT READING THE CHARGE NOTICE!! Insurance and Dentist together makes a coup. The clinic already knew that I could not use the plan with less than a year of grace. Even so, they did my treatment knowing that the plan would not pay and they confirmed to me that everything was okay. Now they canceled my third appointment claiming that the plan did not authorize the treatment. I called the plan and they told me that the clinic already knew about the grace period. So now I am forced to pay for a total treatment of almost $800. So please, those of you who are going to sign up for the DELTA DENTAL plan, be aware of this. They are like scammers who come together to commit scams, on one side the insurance company charging your monthly fee, on the other side the clinic that already knows all the regulations and lies saying that the plan authorized it but then sends an absurd bill by mail!! Be aware of this. I signed up for my plan over the phone and was not informed about the 12-month grace period for some types of treatments. Please guys don’t go by DELTA DENTAL

What is with all the negative reviews? I just signed up for the Premium Plan should I be worried now? Did I make a mistake anyone?

My dental office recently notified me that I had two dental plans, resulting in me being billed twice each month for dental insurance coverage. I was unaware that I had been paying for duplicate insurance coverage for the past 10 months. During a conversation with my insurance provider, Delta Dental, the representative acknowledged that one of the plans needed to be canceled but stated that no reimbursement was possible due to company policy. I advise others to be vigilant about potential dual billing practices.

Okay...customer service reps had me on the phone ONE HOUR and TWENTY ONE MINUTES, No one could answer my questions. I was transferred to three different people and in the end they disconnected me. I have paying for dental insurance (high option) with Delta Dental for over twenty years. I'm VERY DISAPPOINTED I cant log in to my account or get answers on claims. People who work for Delta Dental need to be accountable!!!

This is a total scam. I had delta "insurance" through my employer, and I needed an implant that is a covered (at certain percentage, of course) procedure. This outfit simply refused to pay even a single red penny because "we do not have a record of extraction". Do they have records of every single procedure ever done? No. Nevertheless, this generic excuse gave the reason to claim that I was born without that tooth. I know for a fact that there would be no gap if their claim was accurate. How I know? I had a front tooth knocked out when I was a teenager, and there is no sign that that tooth is supposed to be their. But these individuals are inventive. They even sent me a letter from a "dentist" without signature that I never had that tooth... Stay away from this thieves!

I’ve had their insurance for years. After being on hold to discuss a claim, when the person finally answered, he insisted that I wasn’t in their system. I logged in and submitted my request through the platform, no response (9 days and waiting). My dentist has been trying to get my daughter’s treatment ($600 - not a crazy amount) paid for since October 2023. At this point, I am going to have to pay out of pocket because Delta Dental won’t respond or pay. The procedure has a co- pay which I have paid and the claim has all the necessary information. I will be changing my insurance come annual enrollment.

BEWARE- There is a 12 MONTH exclusion in the small print-for almost all dental procedures except the most basic- like cleanings !!!!!

The main problem with DeltaCare is that it's misleading. You will quickly find out that the plan does not cover essential medications the dentist needs during the procedures or important procedures to take care of your problem. You think it's an isolated problem with one provider and discover it's the same with all providers (today was my third try). You're better off with a regular dental insurance, even if your out of pocket expense is high. At least you won't be misled and will know what you need to budget for. I would assign 0 stars if that were an option.