Deliverr Reviews | Read Customer Reviews of deliverr.com

DeliverrReviews of deliverr.com

4.4310 reviews
IT & Communication
110 Sutter St, San Francisco, California

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Deliverr

About Deliverr

Deliverr provides modern logistics and fast fulfillment to help companies of all sizes achieve 1- and 2-day delivery, and simplify their operations.With a vast network of 40+ warehouses, 2 cross-docks, and best-in-class logistics technology, Deliverr helps you meet customer expectations with fast 1- and 2-day fulfillment. We are directly integrated with your eCommerce marketplaces and channels, and manage the entire fulfillment process across all your eCommerce channels for maximum visibility.

Deliverr (deliverr.com) has 310 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.

Also known as: deliverr.com
Website: deliverr.com
Category: IT & Communication
Location: San Francisco, California
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 22% of reviews.
Latest: Most recent review: December 2025.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Deliverr reviews

310 approved reviews, newest moderated first

Geoffrey O.
May 6, 2023
Good Experience
Good Experience
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Stuart Tait Stuart, Lumi T.
May 4, 2023
Agent was helpful and gave me the…
Agent was helpful and gave me the answer I was trying work going forward. Still have to do all the manual orders for those already placed.
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Andreas V.
May 2, 2023
DO NOT TRUST THEM!!
DO NOT TRUST THEM!!! They had our original complaint pulled. We are at 2 months of them losing our full inbound shipment. One of their managers Soumya has been completely unhelpful and has dumped us back to regular customer service who just missed a scheduled call with us. They are completely unprofessional and have the nerve to say we are unprofessional because after 2 months of dealing with their nonsense told them we would really not like to make this a legal matter, which they then told us was threatening them. They take over 2 months to find our missing product, but can take a review down on Trustpilot in a day....
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Dmitriy
May 2, 2023
it works, but problems are not uncommon
the main function - packaging and sending orders to your customers - works fine. however, problems of various kinds happen regularly. the support service is always in touch and tries to resolve the issue quickly. however, many technical difficulties are not solved for a very long time.
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Alex P.
Apr 28, 2023
MORE THAN 5 STARS thanks to Amanda & Charlene
Amanda and Charlene were ABSOLUTELY INCREDIBLE! I wish I could give them more than 5 stars. Honestly the best customer service I have ever received. They are truly amazing people and have made our Deliverr experience so far truly amazing.
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Ecozoi
Apr 13, 2023
Empathetic customer support and transparency
From Empathetic customer support to technology advancements to delivering products on time to being transparent with pricing and fees, Deliverr does everything so well. Surprises us how Deliverr is better in customer support compared to Amazon in terms of helping Sellers with shipment related questions or issues.
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christal W.
Apr 12, 2023
If you need support, ask for Henry! A true Star
My experience with Deliverr has been a sigh of relief most of the time, coming from a different 3PL that nickle-and-dimed you for everything. This review is only about one particular support representative, Henry. When you start a chat or send an email, you really never know who your rep will end up being - every time we get Henry, we breathe a sigh of relief. He follows up timely, is very helpful and diligent and he seems to "understand" or "get" what's going on faster. I've been known to send a support ticket requesting Henry when I know the solution might be a bit more complicated. I can always count on him to get me results.
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Kris W.
Apr 4, 2023
Great product and customer support
Great product and customer support
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