DeliverrReviews of deliverr.com

Deliverr is a great resource for online-retailers that need fulfillment through Walmart.com. I would recommend them!

A fantastic choice for your Walmart fulfillment

We're huge fans of Deliverr! Their onboarding process was awesome, super easy and the ability to handle new channels was a problem we were facing beforehand. Adding Deliverr has dramatically improved both our Walmart.com and Ebay.com revenue with 2 day shipping. Really excited to see what it can do when we build out our shopify. Would highly recommend!

Terrible Support. Shipped goods over 5 weeks ago. Still didnt arrive to West coast!!??! Bigger Issue- none of our Walmart orders are showing in Deliverr. Created Multiple Tickets. No one cares and its been delayed for weeks. Good luck trying to get support on the phone. Doesnt exist. Horrible Experience.

There are lot of issues with the end to end process. As Deliverr do not own these warehouses, resolving issues with the partner warehouses take lot of time. I sent my inventory on time to meet the deadline provided by Deliverr but still could not get the item in stock in their warehouses to be available for BFCM sales. Support needs lot of improvement or may be they are just understaffed. Updated March 2020: I'm updating the rating from 2 to 4 stars based on the series of communications with the Deliverr team over past couple of months. There has been improvements on their behalf to resolve issues faster and listening to the clients to improve their system. I am waiting to see how they scale up operations in 2020.

Helped me expand and increase my sales on Walmart in a matter of weeks. Been a great experience thus far.

I wrote a negative review a few months ago but since that time Deliverr has really stepped up their game. Management contacted me personally to ensure that our problems were remedied. We appreciate that kind of attention and will continue to use Deliverr in the future. When the actually ship the product, the service works well. The problem is their support is just awful. I have had several delays in shipments over the last week and they won't respond for at least a day, which is a big deal when the customer is promised two-day shipping. When they have responded to this, the answer I have received is "we have to check with operations. It is peak season, this sometimes happens." No positive resolution for the customer, which hurts our business. I have refunded several order due to this issue.

Great 3PL, great customer service, our account manager was very helpful getting us on board.