Steven W.
Great service
Great communication with customer service, kept me updated and informed on my expected delivery. Always quick at responding to emails.

Deeper sonars are engineered for versatility. You can use them for any fishing type: shore, boat or ice fishing
Deeper (deepersonar.com) has 701 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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Claim this listingInternet & Software · El Monte, California
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Internet & Software · Los Angeles, California
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Internet & Software · San Francisco, California
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701 approved reviews, newest moderated first
Steven W.
Great communication with customer service, kept me updated and informed on my expected delivery. Always quick at responding to emails.
Jan L.
Perfect Service!
Jarosław W.
Świetna łódka, pływa dobrze, GPS bardzo dokładny.
david J.
Not is it easy to order and great service but the after care and service I have has is second to none so helpful and sort issues out very quickly so in my experience I can only give these 5 stars
Daniel E.
The leading brand name in fishing sonars. Not only do they have the best hardware the App is so intuitive and easy to use. This combination make it a formidable foe for any other sonar on the market.
Sarah T.
Deeper stopped working properly, after 8/9 months use. After various emails back and forth we was sent the info to send by UPS. Raimond contacted my partner back saying it had been purposely damaged!! As if we’d spend that amount of money to damage it on purpose! It was kept in its case and less than a year old. A extra case was brought for it also which was used instead of the original. They’re now refusing to even send it back!! Saying it’s basically a risk to post it back and not safe yet they was happy for us to send it. Offering a 25% discount on a new one…. And that is it To say how much these things cost I’d expect better customer service. I’ll never waste my money again.
Response from DeeperJun 28, 2024
We appreciate you sharing your experience with us and understand how frustrating it is to face issues with a significant investment in reliable equipment. At Deeper, we take our warranty commitments seriously as a matter of ethics, legality, and reputation. Our warranty terms are clearly outlined on our website. Our warranty service conclusions are strictly based on thorough test results. We ensure complete objectivity in our decisions, basing them solely on concrete facts to provide clarity and fairness. If our tests reveal any manufacturing errors, we replace the device without hesitation. However, if the tests indicate that the issue is due to external factors such as improper sealing, physical damage, or water exposure unrelated to a manufacturing defect, these cases fall outside our warranty coverage. In these instances, we understand the disappointment and, as a gesture of goodwill, offer a substantial discount on a new device.
Phil
The customer service I received from Raimond was professional and friendly with quick respond times
iztok G.
Excellent after-sales service! Verry short response time. Superb knowlege of their product line and how to help individual customer. Highly recommend!