Decor MarketOnline retail boutique designed to provide beautiful pieces at unbeatable prices & free shipping on everything, everyday! • Save $50 by joining the newsletter!
Decor Market (decormarket.com) has 67 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
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SM
Excellent customer service. Had a small issue with our delivery and they promptly fixed it. Their communications via email were steady and they got back with me within minutes/hours or my notes. Will definitely order from them again!
Kristen D.
I ordered a rug from the Safavieh Vintage Collection at Decor Market and I loved it! It was a great price, came right on time and fits my space perfectly! Will definitely look into buying from Decor Market the next time I have home furnishing needs!
Aspasia T.
I had a great experience at Decor Market! The staff was very accommodating and professional. Definitely would recommend!!
Chelsea K.
After hours of looking for a dresser and nightstand that was in stock ANYWHERE during these COVID times, I was so happy to find the exact pair I was looking for at a great price on the Decor Market website. I was a little skeptical at first since I had never heard of their company before, but I can assure you that their customer service and product availability exceeded my expectations! It was fast and easy to get through to a real person on the phone, and they answered all of my questions in a timely manner. I was also really surprised with their shipping turnaround. My product shipped today from the other side of the country and will be at my door in just 2 days. I will be looking at Decor Market again before anywhere else for my next furniture purchase. Thanks!
Response from Decor MarketJul 14, 2021
Hey Chelsea! Thank you for your kind feedback, we are so happy we were able to get you your items!
Judy Mcwhirter L.
Buyer Beware!!~~~~~~Sham of a company! They knowingly sell items they do not have in stock. Charge you and say it will ship in 2 days then weeks later tell you in may be in stock in October!! Yet they charge you!! I despise low brow con artist like this. AVOID! And you better refund my $ bc I have all the time in the world to tweet, Post, file BB reports so others don't have to deal with your nonsense. 😡
Response from Decor MarketJul 14, 2021
Hello Judy, I am a Decor Market Customer Care Sales Manager and I have reviewed your emails and social media comments thoroughly. We handle every complaint we receive on a case by case basis and do our best to always ensure our customers are heard and issues are resolved. We are sorry to hear that you feel this way about our company. We work very hard to create an easy and hassle free experience for our customers. I want to take the time to explain our practices to you to help you better understand why they are our practices. When an item is not in stock we place you on a back order list, so as soon as this item(s) is back in stock your order will be processed and shipped out immediately. You are always able to cancel anytime before the item(s) ships and be refunded to your original form of payment. You are charged before the order ships to ensure that once it becomes available it will ship immediately to you and you can keep the current price/sale price. I have been informed that you have already been refunded but I wanted to explain a little more about our business because negative reviews greatly affect our business. Thank you for your time.
Jack M.
Huge selection. Reasonable prices!!
Response from Decor MarketJul 14, 2021
Happy to hear it, Jack!
Chey S.
Item was a great price. Free shipping! At first I didn't see an email from them about shipping. I ended up emailing customer service and still didn't see anything. Finally I looked in my spam folder and found 3 emails from them. A customer service rep answered me and send another email in case I hadn't gotten the 1st two. Just look in your spam if you didn't receive an email
Response from Decor MarketJul 14, 2021
Hey Chey, we appreciate your feedback!
kpowers
GREAT EXPERIENCE WITH YOU
Response from Decor MarketJul 14, 2021
Happy to hear it!
