Decor MarketReviews of decormarket.com

I had a great experience with this company. They delivered the chairs at a discount to all the other websites that I could find, ahead of schedule.

I recently purchased chairs from Decor Market, and I couldn’t be more pleased with the overall experience. From the start, the ordering process was seamless, and I was impressed with how quickly my order arrived. When the chairs were delivered, there was a minor issue with a few small scratches. I was initially disappointed, but I reached out to the customer service team with some photos, and they were incredibly responsive and understanding. They offered me a few different options to resolve the issue, including a significant refund or a replacement order. I chose the replacement, and they shipped out new chairs right away—no hassle at all. The replacement chairs were in perfect condition, and I couldn't be happier with them now that everything was sorted. It’s rare to come across a company that not only offers great products but also genuinely cares about customer satisfaction. Decor Market handled everything professionally and efficiently, and I truly appreciate their efforts to ensure I was happy with my purchase. I would highly recommend them to anyone looking for stylish, quality furniture backed by a company that stands behind its products. I’ll definitely be shopping here again in the future!

I'm always hesitant to purchase big-ticket items like furniture from sites I haven't had experience with, but I took a chance with Decor Market and I couldn't be more pleased. They have competitive prices for some of my favorite designers and brands, LIGHTNING fast shipping, and I had no problems whatsoever with the delivery of my order (a large and heavy dresser). Would absolutely purchase from again.

I ordered a large area rug on a Friday of a holiday weekend and it arrived that Tuesday! Quality is great and Decor Market's prices couldn't be beat. They've earned my future business!

I had a great experience with Lily, i initially bought something which didn't look good in my living room. They let me return it for free and purchse another nightstand that ended up working out. The whole process was smooth! Thank you!

Excellent customer service. I ordered 4 bar stools from decor market, however the website description is wrong from their vendor, they have them corrected and sent me additional bar stools. Very fast delivery and excellent communication!

The customer service here has been outstanding. I ordered several items for pre-order that were not yet in stock, and the Decor Market team communicated with me regularly, sending proactive update emails about new ETA dates with the ever-changing supply chain issues and delays. When I did receive my items, one of the products had a manufacturers flaw in the wood. I sent a photo of the issue to the Decor Market team and they promptly sent me a replacement item free of charge. Unfortunately, this item still had a problem (not Decor Market's fault at all, but the vendor's issue). I sent a photo of this issue to the team and they refunded me for the product. So refreshing to have nice, hassle free customer service! I will definitely be ordering from them again as I know they stand by their products.

Decor Market’s return and refund policies are top notch. 5 ⭐️⭐️⭐️⭐️⭐️ star review, no doubt!! Long story, short, I placed an order on their website for an area rug. Once I realized I ordered the wrong color, I sent them an email notifying them of my mistake. That same evening I also ordered the right color rug. Communication from them through the process was impeccable. 👍👍👍👍👍 The next day Decor Market contacted me and within hours sent me a Fed Ex return shipping label via email to print out. Fed Ex tracking was excellent. Both rugs shipped from the vendor the following day of my online order, and paralleled each other, and arrived within 3 business days. Unfortunately, neither of the two rugs (6’ x 6’ square) worked in my home, so I requested the second return shipping label for the second order, and they were gracious enough, at no cost, to email me the second return label the next day. Just saying, 💁‍♀️🤔👏 I haven’t seen customer service like that in years.