Decor MarketOnline retail boutique designed to provide beautiful pieces at unbeatable prices & free shipping on everything, everyday! • Save $50 by joining the newsletter!
Decor Market (decormarket.com) has 67 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
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M K.
Scam! They took my payment and no order confirmation, no shipping confirmation. No response to my inquiries. Update: I did receive the item. Still had issues with communication, did not receive order confirmation but I did get ahold of someone who sent me tracking.
Thomas
RUN!!! Scam artists they have a horrible return policy and they won't allow you to cancel, tried to cancel after 15minutes and they hung up the phone on me.. I had to dispute with my financial institution
LA
awful experience be aware they charge 15% restocking fee and have the worst return policies, and you have to wait for a long time to get your refund. I do not recommend purchase anything from this store
Johnny
I had a great experience with Lily, i initially bought something which didn't look good in my living room. They let me return it for free and purchse another nightstand that ended up working out. The whole process was smooth! Thank you!
M W.
After placing my order, I immediately requested to change the color of my item - same price and style. I left a message and sent an email. I did not receive a response. I called 6 more times the following day. I finally spoke with someone who said that they would send an email to the manufacturer. Then I later received an email that it was too late to change the color, and I would have to pay a restocking fee to return the item. I do not believe that they tried at all to help me or provide any customer service.
Donna F.
HORRIBLE CUSTOMER SERVICE. DIDN'T PROVIDE. RETURN INFO -- THEN. WHEN I. HAD TO ASK AGAIN, THEY SAID IT WAS TOO LATE.
John G.
The assortment of the store is large, you can buy a lot of accessories for the house
Wensu C.
Excellent customer service. I ordered 4 bar stools from decor market, however the website description is wrong from their vendor, they have them corrected and sent me additional bar stools. Very fast delivery and excellent communication!
