Mastermind.comReviews of deangraziosi.com

Response from Mastermind.comJul 9, 2025

Dear Anastasia, Thank you so much for taking the time to share your feedback with us. We are truly sorry for the frustration and confusion you experienced regarding the charges of $47 USD that occurred following your trial, and we deeply apologize for the difficulties you encountered while attempting to cancel your membership. Your experience is incredibly important to us, and your feedback is invaluable. Member satisfaction is our top priority, and we are continually working to improve our programs and support services. Please know that we have shared your concerns with our management team and have taken immediate steps to enhance our processes to ensure a better experience for all our members. We want to reassure you that your concerns have been addressed with the utmost care. Our support team has already reached out to you via email from [email protected], cancelled your membership, and a reversal for the charges associated with your membership has been processed. Please allow 5-10 business days for the refunds to appear in your account. We truly appreciate your patience during this time. Anastasia, your trust truly means the world to us. If you feel we've made things right and you’re comfortable doing so, we would be incredibly grateful if you’d consider updating your review. It would not only mean a great deal to our team but could also help others in our community. Please accept our sincere apologies once again. If there's anything else we can do to support you, please don’t hesitate to reach out! We’re here for you! With warm regards, The Mastermind Team

Response from Mastermind.comJul 7, 2025

Hi James, Thank you for sharing your experience with us. We’re truly sorry to hear that your time with Mastermind.com didn’t meet your expectations. Your feedback is incredibly important, and we want you to know that we take your concerns seriously. We understand how frustrating it must have been to be charged for something you didn’t use, and even more so when you felt that support didn’t provide the clarity or help you were looking for. That’s never the experience we want for any of our members. Please know that our intention is never to simply collect card details, as we aim to provide real, transformational value through our platform and the programs offered within it. In regard to the charge you mentioned, we’d like to get this resolved as quickly and thoroughly as possible. Our team has already reached out to you directly via Trustpilot to gather more information so we can review your account in detail. If you haven’t seen that message yet, please also feel free to email us again at [email protected] so we can ensure you’re fully supported and heard. We’re here to make things right, and we hope to have the opportunity to regain your trust. Sincerely, The Mastermind Team

Response from Mastermind.comJul 2, 2025

Dear Armando, We greatly appreciate you taking the time to share your thoughts with us. We sincerely apologize for any confusion and inconvenience caused by the $47 USD charges that took place after your trial ended. Your experience matters to us, and your feedback is essential as we strive to serve our members better. Member satisfaction is our highest priority, and we are consistently reviewing and enhancing our programs and support. Please rest assured that your concerns have been communicated directly to our leadership team and we've already taken swift steps to improve our processes to benefit all our members. We want you to know that we have given your situation our full attention. Our support team has reached out via [email protected], cancelled your membership and initiated a refund for the charges incurred. It may take 5-10 business days for the funds to reflect in your account. Armando, your confidence in us is extremely meaningful. If you feel the issue has been resolved and you are willing, we would be so appreciative if you could consider revising your review. Your updated feedback would mean a lot to us and can assist others in our community as well. Once again, we’re truly sorry for any trouble this has caused. Please let us know if there’s anything further we can do to assist you. We’re always here to help! With heartfelt thanks, The Mastermind Team

Response from Mastermind.comJun 28, 2025

Dear Nadya, Thank you from the bottom of our hearts for your kind words about our support team! Your words touched us deeply, and we’re beyond grateful that you took the time to share your experience :) It means the world to us to hear that our team was able to step in and support you in a way that honors your timeline, your goals, and your mission. We’re so happy to know that you now have the time and space to get your course material, website, and launch strategy fully set up—and to do so using the full power of the Mastermind Business Hub! That’s what we’re here for: to walk alongside you, support your journey, and champion the work you’re doing to make an impact in the lives of others! It’s an honor to support you, not just now, but throughout your journey! We’re cheering you on every step of the way, and we can’t wait to see all the lives you’re going to touch through your business. You’ve got this, Nadya! With so much love and gratitude, The Mastermind Team

Response from Mastermind.comJun 28, 2025

Dear Ryan, Wow! Thank you so much for your kind words! We’re absolutely thrilled to hear about your positive experience with our support team, and we truly appreciate you taking the time to share it. It makes us so happy to know that our team was able to step in quickly and resolve everything with ease for you. To hear that you felt cared for and supported means everything to us. That’s exactly the kind of experience we aim to provide every single day. We’re so grateful to have you as part of our amazing Mastermind family, and we can’t wait to continue supporting you on your journey ahead. Whether it’s through our programs or just being here when you need a helping hand, we’re always cheering you on! If there’s ever anything else you need, please don’t hesitate to reach out. We’re here for you! With so much gratitude and appreciation, The Mastermind Team

Response from Mastermind.comJun 28, 2025

Dear Loretta, Thank you so much for your kind words!! It truly filled our hearts with joy! We’re beyond grateful that you took the time to share your experience, and even more excited to know how well-supported you’ve felt throughout your journey so far! Hearing that you received support in less than an hour absolutely lights us up inside! That is exactly what we hope for with every single person we serve: to show up for you with care, attentiveness, and a genuine desire to help. Knowing that your experience with our support team keeps getting better and better each time is the highest compliment we could ever receive. It means the world to us to know we’re making a difference for you. We are so happy to have you as part of our incredible Mastermind family, Loretta. You’re not just a member, you’re a deeply valued part of this growing, supportive, and purpose-driven community. Your journey matters, and we are cheering you on with so much excitement! We can’t wait to see all the amazing growth that unfolds for you, and we feel honored to walk alongside you, supporting and encouraging you every step of the way. Thank you again for your heartfelt words, your trust, and your presence here with us. We’re so, so glad you’re here! With heartfelt gratitude and so much love, The Mastermind Team

Response from Mastermind.comJun 27, 2025

Dear Georgina, Thank you so much for taking the time to share your experience with us! It truly means the world. We’re so incredibly grateful for your kind words and for the trust you’ve placed in our support team. We’re so glad to hear that you ultimately received the information you needed, and we’re honored to have been able to assist you :) Please know we've shared your comments with our team, as your feedback is incredibly valuable and helps us continually grow and improve. Your patience, kindness, and insights are deeply appreciated, and we’re honored to have you as part of our Mastermind community, Georgina. If there’s ever anything else you need, please don’t hesitate to reach out to us. We’re always here for you and committed to supporting you every step of the way! With heartfelt thanks, The Mastermind Team

Response from Mastermind.comJun 27, 2025

Dear Kateřina, Thank you so much for taking the time to share your feedback with us. We are deeply sorry for the frustration and confusion you experienced regarding the $47 USD charge that occurred following your trial, and we sincerely apologize for the difficulties you encountered while attempting to cancel your membership. Your experience is incredibly important to us, and your feedback is invaluable. Member satisfaction is our top priority, and we are continually working to improve our programs and support services. Please know that we have shared your concerns with our management team and have taken immediate steps to enhance our processes to ensure a better experience for all our members. We want to reassure you that your concerns have been addressed with the utmost care. Our support team has already reached out to you via email from [email protected], cancelled your membership, and a reversal for the charge associated with your membership has been processed. Please allow 5-10 business days for the refund to appear in your account. We truly appreciate your patience during this time. Kateřina, your trust truly means the world to us. If you feel we've made things right and you’re comfortable doing so, we would be incredibly grateful if you’d consider updating your review. It would not only mean a great deal to our team but could also help others in our community. Please accept our sincere apologies once again. If there's anything else we can do to support you, please don’t hesitate to reach out. We’re here for you! With warm regards and appreciation, The Mastermind Team