Mastermind.comReviews of deangraziosi.com

Response from Mastermind.comDec 8, 2025

Dear Sadie, Thank you for taking the time to share your feedback with us. We genuinely appreciate your honesty, and we are truly sorry to hear about your experience. Your concerns are incredibly important to us, and we deeply regret the frustration and inconvenience this situation has caused. We understand how difficult and sensitive your circumstances are, and we never want any of our members, especially someone facing a health challenge, to feel dismissed or unsupported. Please know that member satisfaction is our top priority, and we are continually working to improve our events, programs, and support services. Your review has been taken very seriously, and we want you to know how deeply we value your voice and your willingness to express your concerns. We have shared your concerns with our management team and have taken immediate steps to enhance our processes to ensure a better experience for all of our members moving forward. We also want to reassure you that your specific concerns have been addressed with the utmost care. Our support team has already reached out to you via email from [email protected] to confirm that your yearly membership has been cancelled and a refund has been processed. Resolving this matter and restoring your trust is incredibly important to us. Please accept our sincere apologies once again for the inconvenience this situation has caused, Sadie. If there is anything else we can do to support you, or if you have any further questions or concerns, please don’t hesitate to reach out. We are here for you and are committed to making things right! With warm regards, The Mastermind Team

Response from Mastermind.comNov 19, 2025

Dear Customer, Thank you so much for taking the time to share your thoughts and feedback with us. We truly value your input and want to make sure your concerns are addressed with the care and attention they deserve. Unfortunately, based on the limited information available in your review, we haven’t been able to locate your account or your prior communication in our system. To provide you with the most personalized support, our team has reached out to you directly through Trustpilot. Once we receive more details, we’ll be able to further review your account and assist you accordingly. In the meantime, if you have any additional questions or concerns, please don’t hesitate to reach out to us at [email protected]. We're here for you and are always happy to help! Thank you again for your feedback and for being a valued member of our Mastermind community. We look forward to hearing from you soon! Warm regards, The Mastermind Team

Response from Mastermind.comJun 26, 2025

Dear Stina, Thank you so much for taking the time to share your experience with us. We deeply appreciate you bringing this to our attention, and we’re so sorry for the inconvenience, frustration, and confusion this situation may have caused you. We’re so happy to hear that your concerns were resolved and that our team was able to assist you in issuing the refund! Please know your feedback has been shared with our management team, as we are always striving to enhance our processes and ensure every member feels supported and valued throughout their journey with us. If there’s ever anything else you need, Stina whether it’s a question, concern, or support of any kind, we’re always here for you! You’re important to us, and we want you to feel fully supported every step of the way! Warmest regards, The Mastermind Team

Response from Mastermind.comJun 11, 2025

Dear Avneet, Thank you so much for taking the time to share your honest feedback with us. We’re truly so sorry to hear about the challenges you experienced while trying to enroll in the Mastermind membership. Your frustration is completely understandable, and we genuinely regret the delay and inconvenience this situation has caused you. At our organization, member satisfaction is one of our highest priorities, and your experience has brought to light an issue we take very seriously. We want you to know that we have already escalated your case internally, and one of our dedicated technical support agents has reached out to you personally via both email and phone, ensuring the issue was resolved quickly and smoothly! Our goal is to ensure that you are fully supported and can move forward with your Mastermind journey. If you feel we've made amends and are comfortable doing so, would you kindly consider revisiting and updating your review? It would mean the world to us and help others in our community as well. Avneet, your enthusiasm to join Mastermind truly means the world to us, and we are so happy to hear you were enrolled in Mastermind successfully! If you have any further questions or concerns, please do not hesitate to reach out to us! We are here to support you every step of the way! With warmth and appreciation, The Mastermind Team

Response from Mastermind.comMay 28, 2025

Dear Nam, Thank you so much for taking the time to reach out and share your valuable feedback with us. We deeply appreciate it and want to ensure we address your concerns in the best possible way. To provide you with personalized assistance, we have reached out to you directly through Trustpilot. Once we have more information, we can further look into your account. If you have any further questions or concerns, please don't hesitate to contact our team via email at [email protected]. Thank you once again, Nam, for your feedback and for being a valued member of our mastermind community. We look forward to your response! Sincerely, The Mastermind Team

Response from Mastermind.comMay 28, 2025

Dear An, Thank you so much for taking the time to share your thoughts with us. We genuinely appreciate you reaching out, and we want you to know how truly sorry we are for any inconvenience or frustration you may have experienced. Your feedback matters greatly to us, and we are here to support you every step of the way. We want to ensure we address your concerns in the best possible way. To provide you with personalized assistance, we have reached out to you directly through Trustpilot. Once we have more information, we can further look into your account and better assist you. If you have any further questions or concerns, please don't hesitate to contact our team via email at [email protected]. We’re here for you! Thank you once again, for your feedback and for being a valued member of our mastermind community. We look forward to your response! With warm regards, The Mastermind Team

Response from Mastermind.comFeb 2, 2022

Dear Grace, Thank you for sharing your experience and concerns. I would like to apologize and I would like to take this opportunity to respond. We always support our members to the best of our ability and understand when difficult situations arise. We try to go above and beyond for our members! I have sent you an email in an attempt to find a solution that will be beneficial for you. This email has been sent via [email protected]. Have a great day! Sincerely, Elizabeth C