LaDena
Prompt turnaround with responses
Prompt turnaround with responses. Confusion on my AI Advantage Club payment. I accidentally gotten things on both my email accounts. gmail.com general yahoo.com business My Gmail account needed to be moved to YAHOO, my Business email Maybe from 7/13-14/26 multiple email to get clarity. Faster for me over phone for clarity on both sides
Response from Mastermind.comJul 17, 2026
Hi LaDena, Thank you for taking the time to share your feedback and for your 4-star review! We're glad to hear you found our response times prompt. We also understand how confusing it can be when memberships are associated with multiple email addresses. Thank you for working with our team while we helped ensure your AI Advantage Club membership was associated with your preferred business Yahoo email. We appreciate your suggestion about phone support as well. While email allows us to keep a detailed record of account changes, we understand that some situations are much easier to resolve through a conversation. Your feedback is valuable, and we'll share it with our team as we continue to look for ways to improve the member experience. Thank you for being a valued member of our community. We appreciate the opportunity to assist you and look forward to supporting you on your journey. With appreciation, The Member Success Team




