I had purchased a very expensive camera lens from Deals All Year and some months later it required repair after it was accidentally dropped. And I needed the repair done quickly because I was about to leave on a photojournalism mission to Africa. Kevin and Steve personally took this on as their own mission to get the job done right and quickly, and they were true to their word - they got the lens repaired as promised and were very generous in working with me. They were also quite friendly and personable. I will certainly order from Deals All Year again.
SK
Sam K.
Good customer service
Steven take a care well.
DA
David A.
Looking for a company to order excellent products and service,here it is!!!
I rarely take the time to write a review but this time I felt I had to tell people about this great company called Deals All Year.This is a real person who has bought from them and always will, not some made up review anyone can do.I am a semi-pro photographer always looking to enhance my craft with the best cameras and lenses. Deals All Year has helped me climb that ladder. Providing me with the equipment I need at a great price. I have purchased a Canon 70d, Canon 16-35 F4L Lens IS, and a Canon 6d.You can't beat the price. I do plenty of research and they are by far the best at price and service. All items where shipped with great care and fast. They provided with the warranty I need and also are always there to help in the future. Yes there are the giants out there like B&H and Adorama but time and time again I always came back to Deals All Year because of their quality of service and price. I am working on placing my next order for the Canon 24-70 F4L Lens and Deals All Year is where I am getting it.
DH
dong Hun C.
Very Good
Great customer service. did receive with all good condition. Highly recommend!
LB
Lisa B.
Awesome awesome awesome great customer service speedy delivery everyone should try them
Awesome awesome awesome great customer service speedy delivery a1 product everyone should use them
LG
Lucas G.
Great company, great experience buying from them—will go the extra mile for their customers!
Heads up to readers: This is a lengthy review, but a stellar one—Deals All Year saved my bacon as an entertainment industry professional, and I highly recommend them for their quality of service, excellent prices, and especially their stunning customer service.
A few weeks ago, I received a last minute call on the topic of video coverage for the Miss Boston and Miss Cambridge Beauty Pageants, and while I live in Los Angeles, I was going to be in Boston during that time already because of personal reasons. I had almost everything that I needed, but the rental company I normally visit found an issue in my account that put me on probation for 5-7 days. I was flying redeye the next day, leaving me 24 hours to either rent or buy the gear I needed in LA, or 48 hours to find a way to ship or buy that equipment in Boston. The equipment I needed was unavailable after checking local vendors and rental houses, so I found Deals All Year via eBay; deciding to take the plunge and buy the equipment because of their great prices. I called customer service, and Deals All Year employee Kevin was immediately understanding when I voiced how urgent and important this shipment would be. After calling both UPS and Paypal to confirm I would be able to order the gear through Deals All Year, and have it shipped to a UPS location in Boston where I could pick it up that Saturday (one day before the event), I confirmed my purchase and made my payment. Piece of cake, right? Not so much.
I made the mistake of paying via e-check through Paypal, completely forgetting that e-checks take 3-5 days to process before the payment is cleared and approved. I called Kevin again, explained the situation, and he helped me through the process of cancelling my previous payment, issuing a new payment that would go through instantly. As the hours shrunk away before I took off, Kevin told me that Paypal was advising Deals All Year not to ship yet because the payment was being looked into. (And it makes sense; not everyone spends over $2000, cancels the payment, and makes the exact same payment in a single day.) I called and emailed Paypal, explained the situation, and begged customer service to expedite the process—nothing helped. It was nearly 7pm eastern time that I called Kevin again to let him know I wasn’t able to fix the issue, trying as hard as possible not to think about how Deals All Year had less than an hour left to ship the package if it was to make Saturday Delivery in Boston the next day.
But my mind was blow when Kevin said that he would ship the package anyway. I couldn’t believe it, forgoing Paypal seller protection on a purchase over $2000? That’s crazy I thought, but that’s exactly the miracle I needed to get this gear where I needed it to be. Deals All Year shipped the package, I picked it up in Boston the next day as planned, and it performed beautifully during the event the day after that. I only have positive things to say about Deals All Year, and while it’s so easy to look past smaller camera stores and businesses in general when massive companies usually dominate the playing field, these guys did me such a solid. Would B&H have shipped it? Probably not. Would have Adorama shipped it? Another no. Would I normally leave myself so little time to prepare before a shoot? No way—but when circumstances push you over the edge what else is there to do but panic?! Or just call Deals All Year instead.
JB
Judith B.
Satisfaction Plus, outstanding customer service from Steven at Deals All Year.
I searched for a good buy on a Canon ti6, body only, for some time. There aren't any camera stores in my area anymore so the internet is the only resource. I'll admit I get rather nervous when ordering on line especially for a high priced item.
When I came across Deals All Year's price on the Canon body I got excited and when I saw a phone number I could call I felt even better. So I made the call and spoke with Steven, a sales rep. We talked about the camera and the different functions on the camera. He wanted to make sure that it would fit my needs. I was so impressed with the time he spent with me and how Deals All Year stands behind their products with different warranties to choose from. But I was most impressed by the way he spoke about their main purpose which is to give the very best customer service possible. I had such a good feeling after talking with Steven and hearing about their company and goals that I didn't hesitate to place my order with this company.
The camera body came by UPS with a signature required [I was glad they ship that way for we have had mail fraud in our area]. The package was in great condition and came in a timely manner. The best part was it was the very best price on the internet.
This is why I can highly recommend Deals All Year with confidence.
Once I had a chance to explore this new Canon body. I had some questions. I couldn't find a warranty card. I didn't hesitate to call back to D.A.Y. and was glad, as well as relieved, to hear Steven's voice. He was able to explain the warranty process. It is a one year through Deals All Year not directly from Canon. Steven also shared some options I have for purchasing extended warranty's. I'd like to get their "Black Diamond Warranty". That covers the camera even if it's dropped and damaged. I want to protect my investment and I have confidence that Deals All Year will do that.
Steven gave me his personal extension #9082147210 and was happy to share it. Feel free to call him with your question.
So if your looking for great customer service and photographic supplies give Deals All Year as chance to fill your needs.
MD
Miguel De P.
Great Shop
Dropped By the store to pick up a canon 6d i purchased via ebay.The Body was at a much lower price than that of b&h & Adorama at the time of purchase.Staff Kept me updated through the entire process to make sure i got my camera on time.