The Deadbolt Mystery SocietyThe Deadbolt Mystery Society is a monthly subscription box service for lovers of mystery and suspense. With your subscription, a new mystery box filled with puzzles, evidence, and interviews will be delivered to your door. Each box is a standalone mystery that requires no additional boxes to complete.
The Deadbolt Mystery Society (deadboltmysterysociety.com) has 592 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listing
Children's Entertainment · Belgium, Wisconsin
Excellent
Children's Entertainment · New York, New York
Excellent
Children's Entertainment · New York, New York
Excellent
Children's Entertainment · Swanton
Excellent
592 approved reviews, newest moderated first
Kate Y.
I loved my first mystery box! It wasn’t too difficult and it wasn’t too easy, it was the perfect level of challenging. It kept us interested and motivated to solve the puzzles and we were able to solve the mystery after a fun adventure.
Response from The Deadbolt Mystery SocietyAug 25, 2023
Hi Kate! We are happy to hear that our mystery found the sweet spot for you! Thanks for being a part of the DMS family!
Julia P.
The mysteries are interesting and for the most part solvable without help. They are just as fun to do by yourself as with a group of friends. I'm really glad I have a subscription and I tell everyone I know about the Deadbolt Mystery Society! When there has been something missing or incorrect in the box (which has only happened twice in my entire subscription with them), the customer service team has been great about promptly making things right. Also, the people responsible for packing my boxes sometimes leave really lovely notes, which makes the whole service seem much more personable. The company emails you when things ship with tracking information, and the shipping time is very reasonable. If you want to order one time boxes, that is also an option, and the website was recently revamped to be easier to navigate and understand what was available.
Response from The Deadbolt Mystery SocietyAug 25, 2023
Hi Julia, thanks so much! We are thrilled to have your continued support. Thanks for sharing DMS with others, and we are always an email away if you need us!
Trina S.
Really fun and challenging mysteries. Fantastic customer service.
Response from The Deadbolt Mystery SocietyAug 22, 2023
Hey Trina, thanks so much for the kind words! We appreciate you being a part of the DMS family!
Emily P.
The mysteries are great with super fast delivery!
Response from The Deadbolt Mystery SocietyAug 22, 2023
Hi Emily! Thanks so much for taking the time to leave us a review. We are thrilled to hear that you enjoy our mysteries!
Andrews L.
Just got my delivery and can't wait to play!!
Response from The Deadbolt Mystery SocietyAug 18, 2023
Hi Andrews Lisa, we are sorry to hear that. Your shipping tracking information shows that the package was delivered to your front door on August 16. Please reach out to us directly at [email protected] and we will make sure you get what you paid for.
Catherine M.
Still waiting for the products to arrive. I’ve now had tree delivery dates. I’m hoping that my order arrives in good shape but it’s too late for me to enjoy it with the house guests q who wanted to play it.
Response from The Deadbolt Mystery SocietyAug 18, 2023
Hi Catherine, thanks for taking the time to leave us a review. We are sorry that everything didn't line up for you exactly like you hoped with your guests. Your tracking information shows that your order was delivered on August 17 to a community mailbox. Our international one-time box orders whip within 5 business days. You placed the order on July 29 (Saturday) and we shipped on August 2 (Wednesday). When going through the purchase process and the shipping charges appear, you should have also seen that International Shipping estimate is (7-15 business days). So, we shipped your package within 3 business days and then it was delivered within 11 business days. Feel free to reach out to us directly at [email protected] if this doesn't line up with the information you see on your end. Again, we are sorry that plans didn't go exactly as you hoped.
KW
It was okay but kind of short for the price tag. REPLY: I bought it on discount for about 18 which i think was a good price point for the experience but the normal sub price is a bit steep for what you get. We did enjoy it but I've had better experiences at lower price points so I would say if this was a $15-$20 sub I would probably have kept it.
Response from The Deadbolt Mystery SocietyAug 14, 2023
Hi KW, thanks for taking the time to leave us your feedback. On average our members have said that our mysteries take 2-3 hours to solve.
Mary S.
This is a subscription I'm providing to my Granddaughter. She loved the first box.
Response from The Deadbolt Mystery SocietyAug 14, 2023
Hi Mary, thanks so much for taking the time to leave us a review! We are so happy to hear that your granddaughter loved her first box!