paragot
great site and team
A lot of choice, a really helpfull team from the support. I recomend without any doubt. I will certainly do other order. ps . sorry for my english !!
Welcome to DBZ-Store's Trustpilot page, where your Super Saiyan shopping dreams come to life! Our mission? It's simple: to power up your day with our out-of-this-world collection of Dragon Ball Z merchandise while keeping the customer - that's you - at the heart of our universe.We know the difference between a good and a great shopping experience can feel like the gap between Earth and Namek. That's why we provide 24/7 customer service to ensure your needs are met faster than Goku rushing to save the day. Have a query at 3 am about the latest Vegeta action figure? We're here for you. Need assistance with a returned item during the holidays? We're on it faster than Bulma on a new invention.Customer satisfaction is our Ki – the life force that keeps us going. We're committed to not just meeting your expectations, but powering them up to Super Saiyan levels! Whether you're a hardcore Dragon Ball Z fan or new to the DBZ universe, our aim is to create an experience that leaves you grinning wider than Master Roshi spotting a mermaid.So dive into our DBZ world. Shop with us, and experience customer service that's as reliable as Krillin's Destructo Disk. Thank you for trusting DBZ-Store, your number one hub for all things Dragon Ball Z. Let's go Super Saiyan together!
DBZ-Store (dbz-store.com) has 490 customer reviews on Five Star Index, with an average rating of 2.4 out of 5.
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paragot
A lot of choice, a really helpfull team from the support. I recomend without any doubt. I will certainly do other order. ps . sorry for my english !!
Zeus S.
Ms. Autumn is awesome, she handled all my questions I had with ease, was very polite and professional she definitely should keep her job LOL.
Shanel D.
Autumn was quick to reply to my questions using their customer service widget.
Helena A.
The clock was cool. It came faster than expected.
Savino N.
Simba as Goku with Kiara as Gohan? What creative cosplaying... Circle of pride 🐯🐯🐯🐯🐯
Will
I have ordered two items for my son's Christmas presents from this site. They don't send tracking information. They send you to an app. The app does not have the tracking information for my purchase. I'm worried that they won't arrive in time and since they don't offer you any semblance of an estimated time, it's impossible to gauge. Really bad approach. I won't be doing business with this site again.
Response from DBZ-StoreDec 11, 2023
Hello thank you for your review. however, It seems like you have mistaken our store for a competitor. No worries it happens very frequently. We provide tracking within 1 day or 2 weeks depending if your product is within the network. Some of our Products arrive in 2-5 days? We also have a 24/7 customer service chat system you can reach. If you did order from us please reach out to us and we will make your order right!
Meghan G.
Had a question about delivery time and Autumn was quick to answer and very helpful.
aip
Contacted customer service about size of 3d light and a person named Autumn was very helpful and didn't have all information on their site but was still about to still get me base size.