Tazzi
Cheap and small backpack. Return policy sucks.
Ordered well in advance to start the school year. Backpack arrived much later than estimated, and was comically small even though I ordered XL. The print/material was also very cheap. I requested a return quickly and after weeks of runaround they sent me a return authorization, I needed to pay to mail it to Canada address - every place I checked would cost $30 to ship and the backpack was just under $40. I finally gave up, and bought my son a respectable backpack elsewhere. Almost 3 weeks into the school year.