Welcome to DBZ-Store's Trustpilot page, where your Super Saiyan shopping dreams come to life! Our mission? It's simple: to power up your day with our out-of-this-world collection of Dragon Ball Z merchandise while keeping the customer - that's you - at the heart of our universe.We know the difference between a good and a great shopping experience can feel like the gap between Earth and Namek. That's why we provide 24/7 customer service to ensure your needs are met faster than Goku rushing to save the day. Have a query at 3 am about the latest Vegeta action figure? We're here for you. Need assistance with a returned item during the holidays? We're on it faster than Bulma on a new invention.Customer satisfaction is our Ki – the life force that keeps us going. We're committed to not just meeting your expectations, but powering them up to Super Saiyan levels! Whether you're a hardcore Dragon Ball Z fan or new to the DBZ universe, our aim is to create an experience that leaves you grinning wider than Master Roshi spotting a mermaid.So dive into our DBZ world. Shop with us, and experience customer service that's as reliable as Krillin's Destructo Disk. Thank you for trusting DBZ-Store, your number one hub for all things Dragon Ball Z. Let's go Super Saiyan together!
DBZ-Store (dbz-store.com) has 490 customer reviews on Five Star Index, with an average rating of 2.4 out of 5.
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Kyle B.
I have never had a bad experience with any of there products… like 7 shirts all great xxl fits good..
Response from DBZ-StoreJan 20, 2025
Thank you Kyle for your never ending support for DBZ-Store. It is Saiyans like you that we work so hard for. Thank you for your kindness.
Adrian T.
I needed to return my hoodie for a larger size and it was so easy and quick. The representative that I had was autumn and they helped me out with what I needed quickly and so friendly! Appreciate the customer service
Erin S.
Still waiting for my refund….
Christina T.
I had a problem with the shipping company and amber went above and beyond to help me and make sure I was taking care of.
Response from DBZ-StoreDec 31, 2024
Thank you for your kind words Christina!
A K.
I HAVE ASKED FOR A REFUND WHICH YOU WILL NOT GIVE ME. YOU SAY YOU HAVE RESENT THE ITEM IN QUESTION. I HAVE NOT GOT IT AND CHRISTMAS IS OVER!!! I DEMAND A REFUND. WHAT A COMPLETE SHOWER YOU ALL ARE!!
Response from DBZ-StoreDec 31, 2024
Hello A Kirk, We are sorry to hear our product didnt make it on time, you should have received a refund if it did not make it by xmas, we look forward to resolving this issue! please do not hesitate to reach out to us! we are live 24/7!
Romika J.
I ordered a Dragonball Z Christmas stocking for my grandson December 5 2024 with a delivery date of December 17 2024, I have called left multiple messages no one has returned my call. The USPS tracking number is useless they said it was never picked up. Do not buy from this company no communication other than them sending email to purchased more items from them. If I could give 0 reviews i would.
Response from DBZ-StoreDec 31, 2024
Hello Romika, We are sorry to hear our Stockings didnt make it on time, you should have received a refund if it did not make it by xmas, we look forward to resolving this issue! please do not hesitate to reach out to us! we are live 24/7!
Hena A.
Worst place ever not even worth Astar they are old school sloe and hate response we live in 24 but I think they are still living the 1900. They had hard process to return the good it's been 4 weeks of TOTAL TORTURE AND STILL NO MONEYBACK FROM THESE THIEVES WILL NEVER BUY FROK THEM PLEASE AVOID THIS PLACE WASTE OF TIME HORRIBLE PPL.
Craig
Amber was very helpful n actually looked into my order n could c the problem. She sorted it out in a short time n I do appreciate that 🍻thank you merry Xmas
Response from DBZ-StoreDec 31, 2024
Thank you for your kind words Craig!
