DBZ-Store Reviews | Read Customer Reviews of dbz-store.com

DBZ-StoreReviews of dbz-store.com

DBZ-Store

About DBZ-Store

Welcome to DBZ-Store's Trustpilot page, where your Super Saiyan shopping dreams come to life! Our mission? It's simple: to power up your day with our out-of-this-world collection of Dragon Ball Z merchandise while keeping the customer - that's you - at the heart of our universe.We know the difference between a good and a great shopping experience can feel like the gap between Earth and Namek. That's why we provide 24/7 customer service to ensure your needs are met faster than Goku rushing to save the day. Have a query at 3 am about the latest Vegeta action figure? We're here for you. Need assistance with a returned item during the holidays? We're on it faster than Bulma on a new invention.Customer satisfaction is our Ki – the life force that keeps us going. We're committed to not just meeting your expectations, but powering them up to Super Saiyan levels! Whether you're a hardcore Dragon Ball Z fan or new to the DBZ universe, our aim is to create an experience that leaves you grinning wider than Master Roshi spotting a mermaid.So dive into our DBZ world. Shop with us, and experience customer service that's as reliable as Krillin's Destructo Disk. Thank you for trusting DBZ-Store, your number one hub for all things Dragon Ball Z. Let's go Super Saiyan together!

DBZ-Store (dbz-store.com) has 490 customer reviews on Five Star Index, with an average rating of 2.4 out of 5.

Also known as: dbz-store.com
Website: dbz-store.com
Category: Hobbies
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 9% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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DBZ-Store reviews

490 approved reviews, newest moderated first

barbara R.
Jun 14, 2025
Returned goods on 22/05/2025
Returned goods on 22/05/2025, received e-mail saying refund on way, 3 weeks later no refund. E-mails to them are being returned, undelivered.
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Trish
Jun 13, 2025
Ordered a pair of sandles which had to…
Ordered a pair of sandles which had to go back with was OK sending back but 10 days after the tracker says my parcel arrived back still no refund and mo communication of them to say it's being processed. I can only assume right now they are keeping my money .never again will I buy of them
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Anon
Jun 12, 2025
Shocking service
Placed order for two items about an hour later tried to cancel order as changed my mind only to find can't cancel on website live chat can't cancel orders they only deal with delivery queries no telephone number to ring on so had to send email which after 5 days still no reply one item delivered yesterday still waiting for 2nd item then to return I have to pay for two separate returns as they have to be returned to different sellers absolutely furious the customer service is shocking
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kelly M.
Jun 12, 2025
Ordered two dresses
Ordered two dresses, one was faulty. Returned on the 22nd may and still waiting for a refund three weeks later. Despite chasing nothing has been received.
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DaJirryeon P.
Jun 11, 2025
Great the shirt came on time and fit…
Great the shirt came on time and fit well
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Elaine L.
Jun 10, 2025
No refund for returned item
On 16th May I placed an order for my disabled son for trousers via Debenhams online On 19th May I received the item but it was the wrong product - not what I had ordered. I returned it on the same day - 19th May - requesting a refund On 1st June I Emailed requesting update on the refund On 2nd June I received a response advising refund in progress and a second email advising the refund had been processed By 10th June (3 weeks after the return) I had not received the refund and emailed again. What abyssmal service!
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Simon D.
Jun 7, 2025
Absolute shocker of a so called business !
Item was faulty from day 1. Have e mailed numerous times . Also spike to Debenham who said they could not help and to e mail dbz again. 4 days later and 4 e mails not a whisper of a response. Please be careful!! I looks like a scam as there is no clear return policy that they follow. Have no option but to pay for a defective poor quality item as used my Debenham account. BE WARNED!!!!
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Filippa S.
Jun 6, 2025
Still waiting for a refund on item sent…
Still waiting for a refund on item sent back on the 4th of may wouldn't order from them again £159 down and nothing to show for it
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