Dazzling CleaningReviews of dazzlingcleaning.com

This feels like a scam. First let me say the cleaner did an okay/average job but that is not my issue. I signed up for the membership fee based on them indicating that cleaning services would be available for the membership fee of $50 per month plus an hourly rate starting at $18. There is NO ONE available at that price. The company adds on a $5 per hour fee and a processing fee of another $15 to $20. This is on top of the $50 membership fee. I could hire a cleaner on my own for the same or lower price and allow the individual cleaning to get all of the money directly. If you try to cancel they charge an exorbitant fee so you are basically locked in until the end of your 6 months. AVOID THIS SITE!

I only used once and they want to hook me forever for month fees of about $40. I emailed so many times to cancel, and they still want to charge me for monthly. When someone emails to cancel, some other services would cancel for them. But they send weird wordings of email with link to cancel which was confusing to navigate. If anyone needs, I had multiple times requested to cancel, they did not cancel.

Ashley arrived early, was great in doing what we asked. She has a dynamic personality and fit into our home immediately. We want her back again.

1st cleaner showed up and was great. No one else has shown up in over a month. 4 wasted weeks. One cleaner was a no show and wouldn't respond to any messages. Next cleaner has unreliable transportation and has cancelled 3 times in a row after accepting my appointment times. When my sister found out I signed up for this service she warned me it was a scam, as no one ever showed up for her cleanings, and dazzling cleaning didn't even want to refund her...when they failed to provide any service! Very disappointed

I booked it and three times the cleaner rescheduled it at last moment every time . Highly unprofessional. I don’t recommend it at all. I don’t want to give any star.I think it’s a complete Fraud or Scam.

The cleanings, 3 rooms, I got X2 did not meet what I would expect for the money you have to pay. If they charge a membership fee of $35.00 a month, then you had to pay for the services of someone who does the cleaning. Not worth the cost.

Lots of problem with the service quality, lots of no shows from cleaners, and worst of all lots of billing problems. I emailed dazzling to cancel my account in April after so many no shows that I got less than half of the cleanings I scheduled. I guess I didn't say the magic words though because dazzling canceled my "cleaning plan" but not my membership so they continued to charge me $50 a month for a service I attempted to cancel. I messaged dazzling about this issue and was basically told it was my fault and it's non refundable. In addition to that issue which alone is enough to tell you this service is a scam, the cleaners do not seem to even know what dazzling has on their checklist. Multiple cleaners came out and I had to basically give them step by step instructions. If I had time to do that, I would have just handled it myself! One time we had a cleaner come out for 6 hours for a deep clean and she didn't really know what to do at all, we showed her the checklist that is provided and had to give step by step instructions still. This was in preparation for an event at my home and really set me back. Horrible service and a compete scam.

Too bad there aren't negative stars! Absolute trash customer service. Never a live person. Fraudulent and scammers!! Out of 6 appointments 2 were good and that was the same cleaner who charged 30.00 an hour. Plus there are additional fees!! What a rip off!! The company does little if nothing to compensate the consumer, and that's IF they respond to your email. There is no phone number with a representative or chat. You can't cancel before the 6 months or they'll charge an outrageous fee!!