Dazzling CleaningReviews of dazzlingcleaning.com

Horrible experience. Had one cleaning that was awful. The worst ever. Saw on my camera that he stayed for under an hour. Disputed with the company. They locked me into a ridiculous subscription that I didn’t sign up for and refuse to stop charging me. Absolutely awful service.

run far, far away! this company is a SCAM that is mostly run by bots. We got one cleaning and the rest kept cancelling. All the while they charge their $49/mo plus additional undisclosed fees.

After I found a $49.00 charge on my banking account. "Fine Print" is the main words. Hi Michael, This is Emma from Dazzling Cleaning. I noticed that you called our phone lines recently and wanted to help. While we don't have phone support at the moment, allow me to assist you via email. Would you mind giving more information about your concern? To determine the best way to assist you, can you please describe in 3-4 sentences the nature of your request, including the appointment date or cleaner's name if relevant. As for now, I checked the charges on your account and saw that the most recent is a $49 charge for your ForeverClean membership. ForeverClean is a membership that gives you unlimited cleanings starting at just $38.00 for 2 hrs (a $60.00 savings). Learn More: Based on your account history: On July 30, 2023 9:18PM PDT, you purchased a 3 hour voucher, which included a ForeverClean Membership. On September 8, 2023 11AM PDT, you got your first cleaning with Yvonne & your ForeverClean Membership started. Your ForeverClean membership is $49.00/mo and is non refundable. The most recent charge covers your ForeverClean membership through October 8, 2023. Meanwhile, your 0.5 hour voucher and $10 credit are still valid and may automatically apply on your next requests. To schedule your next cleaning starting at just $38.00 for 2 hrs: Here are 3 cleaners we recommend in North Hollywood: Marsha M - Has a 4.5 stars rating - Completed 392 appointments - Has a high reliability history Maryam S - Has a 4.6 stars rating - Completed 507 appointments - Has a high reliability history Errol C - Has a 4.8 stars rating - Completed 201 appointments - Has a high reliability history To view their profiles, click here: Looking forward to cleaning your home again soon. - Emma, Dazzling Cleaning HQ

This actually works! Is price convenient safe and clean. Just like Uber

This is a scam company! the fee they charge you up front is just a finder's fee for them to find someone to Come Clean your house. I paid for 6 hours in advance so I thought I had to pay another $100 when the people arrived. instead of getting 6 hours of cleaning I got an hour and a 1/2 of 3 people. the cleaning was not thorough some was OK some was not OK. they have no customer service number You can't reach a Human being and there's nowhere on their website to cancel. this is a major scam Stay far Far Away!

We tried them and were told it would be $19 for a 2 hour job. Then, at 10pm the day before they hit us with a $39 bill. The next day after the guy was here they hit our back for another $49. We complained to them about the crappy job he did and that he put about a 6" scratch in our hallway floor. He left spots that looked like he never cleaned and it seemed he just used plain water and a rag mop. When he left he dumped the water next to my carport and I had to put the stones back in place. He could have just as easily dumped his bucket in the gutter. When we complained we were told we had to get the refund from the cleaner, but there is no way to even contact him. I'll be going to my credit union this morning to talk to them about getting those charges stopped and to not accept anything else. Oh, they tell you that if you cancel within 24 hours before the next job, there is an early cancellation fee. So, even though our next scheduled cleaning wasn't until October they charged us $74.50 to cancel. Crooks any way you look at them. Update: After contacting our credit union the company returned the $39 and we are waiting for the other funds to be returned.

Pattern of Complaint: According to information in BBB files, Dazzling Cleaning Company LLC has a pattern of complaints alleging Contract, Service, and Refund or Exchange Issues. Specifically, some consumers are signing up for a one-time service and being enrolled in a membership contract without their knowledge. These consumers state, that once the cleaning service is either unsuccessfully completed or canceled, they attempt to contact Dazzling Cleaning Company LLC and are either ignored or met with a cancellation fee. When these individuals inquire as to why there is a cancellation fee for a service or they inform the company they were not advised of the membership, all communications with Dazzling Cleaning Company LLC cease. Other customers are stating that their cleaners are either ill equipped or do not perform the tasks that are requested. When these consumers contact Dazzling Cleaning Company LLC for a reschedule or to lodge a complaint they are not being assisted and often the issues go uncorrected. On April 6, 2022, BBB contacted Dazzling Cleaning Company LLC to seek their voluntary cooperation in resolving the unanswered complaints as well as their cooperation in eliminating the pattern of complaints; however, the company failed to respond. BBB will update this aspect of the Business Profile once additional information becomes available

This is a scam site - they have zero responsiblity, zero customer service and zero followthrough on completing their contracted (or offered) services.