Helane A.
FEES are high, service is inconsistent
I had the service for several months and canceled today. I am so unhappy that I took the $159 fee (to cancel!!) I had several No shows (servicers would simply reschedule the service so I wouldn’t be charged, but I’m still left WITHOUT service), late service (I was called HOURS after they were supposed to show up with excuses about oversleeping/forgetting/dazzling platform problems), and to make it worse, there are NO human beings to talk to. It’s a con job because they charge you so many fees on each service (NOT taxes, but platform fees, service fees) such that you save NOTHING. I feel ripped off for literally hundreds of dollars and even more frustration.



