Dazzling CleaningReviews of dazzlingcleaning.com

First cleaner was a no call no show, second cleaner... didn't accept the job. The third, well let's just say I wish she wouldn't have showed up. She came 20 minutes early I has booked ger for a total of 8 hours for cleaning my house. 2 bedrooms three baths about 1900 sq feet. The notes that I left for the cleaning were to organize the pantry and my bedroom. When she arrived she asked what I need done. I told her she didn't have to clean one of the bedrooms and to focus on the pantry. I did a walk through of the house for her telling her what needed to be done. She began by looking at me with dissapointment and started throwing expired products away in my pantry. She filled three garbage bags in less that 30 minutes. Came and got me and asked how I liked it. I told her it was a start and showed her all the organizing containers I had bought for the pantry. She pretty much just moved stuff around putting some food products on my washer and dryer. She then moved up stairs. I gave her a bunch of hangers for my clothes and closet. I went to check on her and tell her we were leaving because she had already changed her time from 10am to 12. I didn't feel the need to supervise her for 8 hours since the company boasts about verified top cleaners. At 320 pm my son said she had left. I texted her, she said "yeah I left, I mopped and did everything you told me to" I told her to only charge me for the time she was there. She got nasty with me and said she would be charging me for the full time because she did "extras" and did more than a basic cleaning. She also went to say that she sat out in her truck for an hour plus waiting for the floor to dry while she left my door to the outside open. I have three cats.... thankfully none of them ran out the door. So to sum it up I came home and all the containers and hangers we left untouched, she did nothing but throw a bunch of stuff away in my pantry. We even through the garbage bags and found more than half of the stuff she threw away was not even expired. She charged me for the full 8 hours! This company did nothing to help and they do not have a customer service number. They did send me a text stating it takes up to 3 cleaners before you find the one you like. So I guess I need to spend another 100.00 two more times?? Unreal. Scam

One of their cleaner stole a bunch of stuff from my house. The company did nothing. DONT BE SCAMMED

I had 4 cleaners not show back to back wasting my money. Also they have no customer service number.

Total scam! Adds words to contract to twist it their way. 1 cleaner ... Rescheduled 3x. At last min. CLEANING was terrible 2nd cleaner ... NO SHOW 3rd cleaner ... Cancelled at last min. Sent text saying that cleaners are contracted. No policy in place set by company to protect clients from Covid, safety or vaccine. She was not vaccinated. Because this was my 3rd cleaner. I cancelled my contract, which they charged me $168. They told me by email the no show was not counted and the 3rd was cancelled so .... since I only had one experience with one cleaner that did not follow their 3 strikes rule that would allow me to cancel contract. -- BEWARE --

Denis was absolutely amazing. My kids were home from school and Denis handled it as if she was their “Grammy”. Next thing I knew my kids were wanting to help her clean which they never want to do! 6/5 stars if it was possible.

I have used them twice.Both times I was very satisfied. The second time the cleaner canceled.Dazzling gave me a discount on my cleaning and rescheduled for 2 days later.Both times the cleaner was on time and worked up to the last minute. I recommend them with 5 stars. I have read it negative reviews. The problems could have been resolved by making the mask issue clear before booking.And how dirty the a house that it takes 7 hours to clean? Maybe the problem with the client not the service.

I thought they're offering a coupon to get their 1st time service for cheap. They're luring with introductory coupon and charging membership fee of $49 without any notice via email or text. This membership has to be continued for 6 months and if you plan to cancel, you've to pay an additional cancellation fee of $148. There is no customer support at all -- some stupid chat bot and no call-center contact number. Although the cleaner showed up for my 1st appointment, I wouldn't recommend Dazzling cleaning service.

He did an excellent job. Communicated well, took extra time, and made my home look great. Thank you!