DAYALANEReviews of dayalane.com

Response from DAYALANEJan 12, 2026

We sincerely apologize, but due to the extremely high demand for the chair and footrest combination you purchased, it was already on pre-order at the time of your purchase. It is expected to ship around the 15th of the month and arrive within 1-7 business days. Please be patient and wait a little longer. If you have any questions, please feel free to contact us at [email protected]. We apologize again for any inconvenience this may cause. Warm regards, DAYALANE CS Team

Response from DAYALANEDec 25, 2025

I am so incredibly sorry to hear that your granddaughter’s gift hasn't arrived. I understand how disappointing it is to miss a Christmas delivery, especially after ordering well within our stated timeframe. I have prioritized your order. I will be reaching out to you directly via [email protected] in the next hour with an update and a solution to make this right. Please look out for a message from our team.

Response from DAYALANEDec 22, 2025

Dear, we are incredibly sorry for the frustration and the lack of communication you’ve experienced. During this peak holiday shopping season, we are experiencing a high volume of emails, and there may be some delays or missed responses. We appreciate your understanding. And for that, we sincerely apologize. Please do not worry—we will make this right immediately. I have personally flagged your case to our management team. Please check your inbox (including your spam folder) in the next hour, as we are reaching out right now to resolve the return and replacement for your damaged chairs.