DataCaptiveReviews of datacaptive.com

3.980 reviews
IT & Communication
3080 Olcott St D205, Santa Clara, California

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DataCaptive

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About DataCaptive

DataCaptive helps you achieve your business goals through customized database, connect with interested qualified prospects who are seeking information to move forward in the buying process and engage more individuals by phone, email, direct-mail and social networks.

DataCaptive (datacaptive.com) has 80 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.

Also known as: datacaptive.com
Website: datacaptive.com
Category: IT & Communication
Location: Santa Clara, California
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 73% of reviews.
Latest: Most recent review: August 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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DataCaptive reviews

80 approved reviews, newest moderated first

Eric G.
Feb 22, 2023
Excellent services
Excellent services, communication and product services. Highly recommend
Response from DataCaptiveSep 12, 2024
Thank you for your appreciation. We truly appreciate your support and looking forward to serving you
Warren D.
Nov 14, 2022
They are true to there word
Despite having initial problems with the data supplied. DataCaptive have now given a full refund as of 9th December 2022.
Response from DataCaptiveDec 12, 2022
We regret to know that your experience with DataCaptive has been underwhelming. However, we believe our support team has always kept in touch with you sharing updates of your account throughout periodic intervals. Moreover, a complete refund has also been processed and the remittance advise has been shared with you. We have been trying to establish a connection with you since to check if there were anything else that we could address for you. However, we haven’t heard back from you yet. Please login to our support central if there is anything else we can do for you: www.support.datacaptive.com
Brandt C.
Jan 26, 2022
BUYER BE WARE only 20% of list was viable
Purchased a list from DataCaptive to target a specific medical subspecialty. The list was not as robust as they indicated. We used and email scrubber (Kickbox) on the list and it came back with only 20% of the list being deliverable....... Then Kickbox cancelled our subscription due to the high number of problems with the list. DataCaptive has not responded to requests for a discussion and review. I would not use them to purchase a list of their own employees... BUYER BE WARE!!!!
Response from DataCaptiveFeb 16, 2022
Dear Brandt, Thank you for sharing your concern. As per our records the list has a deliverability rate of 80% and we can proudly say that we constantly verify our database at regular intervals to maintain data hygiene. We could also see that our support team has been trying to get in touch with you over calls and emails, so that they can provide you with the desired resolution but have not received any response from you yet. Please login to our support central for more details at www.support.datacaptive.com Kindly see what our customers have to say about us https://www.datacaptive.com/reviews/
Alessandro S.
Dec 16, 2021
Terrible experience
DataCaptive sold us a list of addresses that, as we discovered later, had opted out marketing emails. We had to reset the whole MailChimp account. DataCaptive agreed (in writing) to refund us, not even of the damages, just give the price of the list back, and after a year of reminders they still have to pay their debt and ask for delays. Total disaster.
Response from DataCaptiveJan 31, 2022
We understand your predicament Alessandro, however we have clearly mentioned in our service agreement that we do not recommend using Third party email service providers including MailChimp (refer to 'f. USAGE CLAUSE' on our service agreement). For optimal email campaign / e-blast results we recommend setting up your own dedicated campaign server or use ReachEngine.io for your market outreach campaigns. Moreover, a support ticket has been registered and your refund has already been processed. For further details, reach out to your DataCaptive representative or login in to our support portal at support.datacaptive.com.
Cari T.
Sep 22, 2021
I am running a pharmaceutical company
I am running a pharmaceutical company; hence I constantly need to upgrade my database with new hospitals or medical centers. DataCaptive has been my trustworthy sources for all sorts of medical data for over 2 years. I will recommend it to anyone who is looking for any data driven solutions.
Response from DataCaptiveSep 22, 2021
We at DataCaptive truly appreciate your business and we’re grateful for the trust you’ve placed in us. We sincerely hope you are satisfied with your purchase.
James
Sep 9, 2021
Worst Business Transaction of my life to date
The only thing datacaptive is competent at is making sure they get your money. They set deadlines for themselves that they never make. Of the data provided, almost 50% was unusable and the 50% that was usable was as outdated as black and white television. Need to call them everyday to get anywhere and their mics are computer speakers (see: completely terrible) I could not warn a consumer more about a a company and will tell everyone I know to never give them any business. Will likely be seeking legal actions due to infringement of consumer rights
Jessica
Jul 28, 2021
I bought a COO’s list of sports…
I bought a COO’s list of sports beverage manufacturing companies in USA. The list I got is almost 80% accurate. The post-sales process is also not bad. Overall, I had a positive experience With Data captive.
Response from DataCaptiveJul 28, 2021
We at DataCaptive truly appreciate your business and we’re grateful for the trust you’ve placed in us. We sincerely hope you are satisfied with your purchase.
Chris B.
May 28, 2021
Highly recommend! Great Serivce!!!
I am running a pharmaceutical laboratory; hence I constantly need to upgrade my database with new hospitals or medical centers, which multiplied manifold especially during COVID. DataCaptive has been my trustworthy sources for all sorts of medical data. I will highly recommend DataCaptive to anyone who is looking for any sort of data driven solutions.
Response from DataCaptiveMay 28, 2021
Thank you for being our valued customer. We are so grateful for the pleasure of serving you and hope we have met your expectations.

DataCaptiveReviews of datacaptive.com

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I am running a pharmaceutical company

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I bought a COO’s list of sports…

Highly recommend! Great Serivce!!!