James R.
DataCaptive delivered only half the…
DataCaptive delivered only half the number of contacts that were paid for and then refused to refund us for the difference. The list received had lots of redundancies, required extensive cleaning, and data was badly out-of-date for many contacts. Unprofessional and dishonest - they took the money and ran.
Response from DataCaptiveMay 17, 2022
Hi James, We apologize to see that you've had to go through this experience. I would like to bring it to your notice that we have an active grievance team and a dedicated support team working towards resolving customer problems. Kindly connect back with our team so that we can look into the problem and come up with a satisfactory solution. Thank you so much for taking the time to bring this to our notice. At DataCaptive, we strive for customer satisfaction and create an excellent journey for them throughout their interaction with us. We would be delighted if we could connect back with you at the earliest. See what our customers have to say about us: https://www.datacaptive.com/reviews/




