DataCaptiveDataCaptive helps you achieve your business goals through customized database, connect with interested qualified prospects who are seeking information to move forward in the buying process and engage more individuals by phone, email, direct-mail and social networks.
DataCaptive (datacaptive.com) has 80 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.
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IT & Communication · Spring Valley, California
Excellent
IT & Communication · San Francisco, California
Excellent
IT & Communication · San Francisco, California
Excellent
IT & Communication · Los Angeles, California
Excellent
Showing 2 reviews with 3 stars · Clear filters
Linda W.
I had high hopes to purchase a retailer list from this company. Twice they sent me a list that was direct competitors of mine, and or entries that were not useful at all. In the end, they did reimburse me for some of the money I spent so that makes the rating a neutral. It might be that they are better att finding lists in certain industries.
Peter M.
I ordered a mailing list database from Datacaptive after looking at three of four suppliers. I was very specific that I needed 'Job Titles' as part of the list - which they reassured me I would have - and even demonstrated to them that I was paying a significant premium for this. The list turned up without titles, and numerous communications. It took a fair bit of time and effort to get a resolution, but in fairness in the end they accepted the problem and we agreed a fair rebate.
Response from DataCaptiveApr 30, 2024
Hi Peter, Thank you for your review and for bringing this matter to our attention. We sincerely apologize for the frustration caused by the missing job titles in the data list you received. We understand that having titles attached with the healthcare specialists list is crucial for your outreach efforts, and we deeply regret that this critical information was not included despite your clear request and the premium you paid. Our team is already in direct contact with you to resolve this issue as quickly as possible. We are committed to finding a solution that meets your needs and expectations. Thank you for your patience and understanding. Sincerely, The DataCaptive Team